Sales Enablement & Capability Trainer

We are the people who give possibilities purpose BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. Job Description Why join this team This is a chance to be part of a high-impact global capability community at the start of its journey. The role combines facilitation, coaching, digital learning, analytics, AI-enabled innovation and change enablement. It offers broad exposure to senior commercial leaders, global curriculum owners and cross-functional partners, with the opportunity to influence how sales capability is deployed, reinforced and measured at scale. Main Responsibilities Training Delivery and Facilitation Deliver engaging instructor-led, virtual and blended sales capability training in English and at least one additional European language. Facilitate learning for sales representatives, KAMs/SAMs, frontline sales managers and other in-scope customer-facing roles across multiple European markets. Bring global sales methodology, sales process, manager coaching, commercial technology and advanced selling curricula to life in a practical and commercially relevant way. Use practical exercises, role plays, simulations and relevant sales scenarios to build application in day-to-day customer interactions. Adapt examples and facilitation to market and BU contexts while protecting the integrity of approved learning objectives, methodology and materials. Create an inclusive learning environment that encourages participation, practice, reflection and peer learning. Deployment and Learning Operations Coordinate assigned training deployments with European, Business Unit and market stakeholders. Ensure learner readiness through clear prework, preparation and alignment with local stakeholders. Deliver onboarding, refresher training, reinforcement activities and assessments in line with the European deployment plan. Coaching and Field Enablement Enable frontline sales managers to reinforce learning through consistent coaching language, tools and routines. Facilitate agreed observation and coaching activities linked to real sales situations. Equip managers with practical reinforcement resources and capture field insights to improve learning application. Stakeholder Partnership Build strong relationships with BU Commercial Excellence and Sales Enablement teams, sales leaders and relevant support functions. Align deployment plans with European priorities, market calendars and local business needs. Partner with BUs, which own product and clinical training, to embed the language and terminology of centrally delivered sales capability curricula, creating a coherent and mutually reinforcing learning experience. Work with curriculum owners and stakeholders to balance global consistency with local relevance. Act as a credible ambassador for Sales Enablement and Capability across assigned markets. Share best practices and scalable deployment approaches across the global SFE capability community. Certification, Quality and Continuous Improvement Complete and maintain required trainer certification for assigned global and regional curricula. Promote quality and consistency across the European community of BDX and BU trainers through shared learning and visibility of training initiatives. Gather learner, manager and stakeholder feedback to improve content, facilitation, deployment and reinforcement. Collect and report agreed learning, participation, assessment and adoption measures. Analyse learning data, assessment results and commercial adoption indicators to evaluate application, identify trends and highlight capability gaps. Recommend targeted reinforcement actions and provide leaders and managers with clear insights into progress and areas requiring further support. Competencies and Skills Facilitation and Adult Learning Proven ability to facilitate adult learning in instructor-led, virtual and blended environments. Strong command of adult-learning principles, experiential learning, practice, feedback and debriefing. Skilled in questioning, active listening and managing group dynamics. Ability to engage experienced sales professionals and frontline managers. Language Capability Professional fluency in English and at least one additional European language relevant to the assigned market coverage. Ability to facilitate training and complex commercial discussions fluently in both required delivery languages. Ability to adapt communication and facilitation effectively across European cultures and markets. Sales and Commercial Capability Strong understanding of complex B2B sales environments, including consultative selling, opportunity management, customer engagement and sales coaching. Ability to connect learning content to realistic customer, opportunity and market situations. Understanding of sales processes, CRM-enabled ways of working and commercial execution. Experience applying or facilitating an established sales methodology is a strong advantage; relevant methodology or coaching certification is highly valued, together with the ability to become certified in BD’s adopted methodology. Stakeholder Management Strong relationship-building and influencing skills in a matrix organisation. Ability to work effectively across cultures, business units and functions. Credibility with sales leaders, frontline managers and field-based commercial teams. Ability to balance local relevance with common European and global standards. Execution and Adaptability Highly organised and able to manage multiple cohorts, markets and changing deployment priorities. Proactive and solution-oriented, with the ability to work independently, manage ambiguity and bring structure to complex deployments. Strong follow-through, attention to detail and commitment to delivery quality. Comfortable with regular travel in country and in Europe. Growth mindset and willingness to receive feedback and continuously improve. Digital and Analytical Capability Comfortable delivering through virtual learning platforms and using learning-management technology. Confident using standard collaboration, presentation and reporting tools. Comfortable using digital, AI-enabled and data-driven tools responsibly to improve learning design, delivery, reinforcement and measurement. Able to interpret learner feedback, assessment and adoption data to identify capability gaps and recommend practical improvements. Qualifications Proven experience facilitating effective adult learning in instructor-led, virtual or blended environments. Professional fluency in English and at least one additional European language, with the ability to facilitate training confidently in both. Experience working in or supporting a complex B2B sales organisation is highly valued; direct sales experience is a strong asset. Experience facilitating commercial, sales or leadership learning for sales professionals and frontline managers. Experience applying or facilitating an established sales methodology, or relevant sales methodology or coaching certification, is a strong advantage. Bachelor’s degree or equivalent relevant professional experience in learning, facilitation, sales or commercial capability development. Train-the-Trainer or recognised facilitation certification is an advantage. Experience using digital learning platforms, AI-enabled productivity tools or data dashboards to support training delivery, learner engagement and continuous improvement is preferred. Experience in medical technology, healthcare or another regulated industry is an advantage, but is not required when the candidate brings strong complex B2B sales experience. Willingness and ability to obtain and maintain all required BD trainer certifications. Why Join Us? To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive. We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success. To learn more about BD visit Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics. Primary Work Location DEU Heidelberg - Tullastrasse Work Shift At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under “Our Commitment to You”. Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed. Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role’s specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role. Salary Range Information €84,400.00 - €128,725.00 EUR Annual #J-18808-Ljbffr