Patient Access Coordinator

Point Of Care Testing Coordinator

Serves as a resource for point of care testing in inpatient and outpatient settings. Provides guidance regarding CLIA regulations and CAP requirements as applicable. Facilitates quality improvement, quality control, troubleshooting, training, and competency assessments.

The laboratory teams at Samaritan Health Services have responsibilities for testing samples that may include blood, body fluids and tissue to aid in diagnosis of diseases, illnesses or conditions that may need medical attention. Point of Care (POC) offers the opportunity to work on a different side of the laboratory experience. POC testing is performed at the bedside (inpatient) or near the point of care (outpatient clinics) by non-laboratory healthcare professionals in order to obtain faster results and improve patient treatment decisions. POC offers a fast–paced, quality-driven team environment, composed of POC Coordinators responsible for assuring compliance of procedures and policies at all Samaritan hospitals and clinics. The POC team follows regulatory requirements to manage the devices/kits and operators at all sites to assure quality.

Candidates must be actively following or have completed a Medical Laboratory Scientist approved route to meet eligibility criteria for certification. ASCP, AMT or equivalent certified Medical Laboratory Scientist required within six (6) months of hire. Two (2) years recent experience as a Medical Laboratory Scientist and/or Medical Laboratory Technician required. This position requires the use of the employee's personal automobile. Employee must have a valid driver's license and auto liability/property damage insurance as required by law and must maintain their vehicle in good working order. If serving as a Technical Consultant, candidates must meet one (1) of the following CAP and CLIA education/experience requirements: Doctoral (or degree equivalency per 42CFR493.1405(b)(5)(i)(B)) or master's degree in a chemical, biological, clinical or medical laboratory science, or medical technology from an accredited institution plus one (1) year of laboratory training or experience, or both, in nonwaived testing, in the designated specialty or subspecialty. Bachelor's degree (or degree equivalency per 42CFR493.1405(b)(5)(i)(B)) in a chemical, biological, clinical or medical laboratory science, or medical technology from an accredited institution plus two (2) years of laboratory training or experience, or both, in nonwaived testing, in the designated specialty or subspecialty. Associate degree in medical laboratory technology, medical laboratory science, or clinical laboratory science from an accredited institution plus four (4) years of laboratory training or experience, or both, in nonwaived testing, in the designated specialty or subspecialty. Experience and/or training with computer applications, including Microsoft Office (Word, Excel, Outlook), preferred.

Analytical/Problem Solving Skills – Ability to collect and analyze data and other information, solve problems and make decisions while using clear and logical steps. Clinical Laboratory Technology - Working knowledge in areas of laboratory medicine and technology including clinical chemistry, hematology, immunology, microbiology and molecular biology. Quality Assurance Fundamentals – Basic knowledge and understanding of clinical quality assurance and quality control techniques and activities. Compliance Monitoring – Ability to monitor performance of self, other individuals and processes by applying knowledge of established performance standards from regulatory agencies as well as employer and understanding regulatory licensure and conditions. Customer Service – Knowledge of principles and processes for providing customer service within the healthcare community. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction. Training and Education – Ability to communicate technical concepts and to make presentations and demonstrations to customers and new employees.