Microsoft Dynamics CRM Technical Lead

Job Family Software Development & Support Travel Requirement Up to 10% Clearance Required None What You Will Do Design, develop, and maintain Dynamics 365 Customer Engagement solutions, including Sales and Marketing (Customer Insights) modules. Build enterprise‑grade Power Platform solutions using Model‑Driven Apps, Power Apps Component Framework (PCF) controls, and Power Automate cloud and desktop flows. Develop backend services and integrations using C# (.NET) plugins, custom workflow activities, Azure Functions, Azure Logic Apps, REST/SOAP APIs, and external system integrations. Implement secure, scalable Azure and external integrations, including authentication, data transformation, and monitoring. Produce end‑to‑end solution architecture covering Dynamics 365, Power Platform, Azure, and external systems. Own and manage end‑to‑end deployment processes for Dynamics CRM solutions using Azure DevOps pipelines, including build automation, environment promotion, release governance, and CI/CD best practices. Author and review technical architecture diagrams, solution topologies, and integration patterns aligned with Microsoft best practices. Perform impact analysis and effort estimation for new features, enhancements, and production support requests. Participate in full lifecycle implementations including requirements analysis, design, build, testing, deployment, and post‑go‑live support. Evaluate technical tradeoffs and document non‑functional impacts (security, performance, scalability, maintainability). Ensure designs align with SaaS/PaaS best practices and Microsoft reference architectures. Monitor, troubleshoot, and resolve batch jobs, integrations, plugins, and async operations within Dynamics 365 environments. Collaborate with architects, IT, and internal stakeholders to deliver functionality using an agile methodology. Guide developers through the SDLC process including code reviews, mentoring, and technical direction. Prepare and deliver technical walkthroughs and solution overviews to technical and executive stakeholders. Stay current with technology advances and industry best practices to ensure Guidehouse solutions remain modern and relevant. What You Will Need Minimum six (6) years hands‑on experience as a lead focused on Dynamics 365 Customer Engagement, specifically Sales and Customer Insights. Experience with Dynamics 365 CRM (Sales and Marketing/Customer Insights), Power Apps (Model‑Driven), Power Automate (cloud flows, approvals, integrations), PCF Controls, Power FX, Dataverse data modeling, security roles, business rules, and solution packaging. Experience working with complex security frameworks with Dataverse. Experience designing and implementing Microsoft‑provided and custom agents in support of Dynamics 365 applications. Experience with responsive UX design aligned with Microsoft Fluent UI standards. Experience with client‑side customizations including JavaScript, TypeScript, HTML, and CSS for custom UI components and portal extensions. Strong working knowledge of relational databases and enterprise integration patterns. Experience with Backend, Data & Integration: C# (.NET/.NET Core) development for plugins, custom workflow activities, Azure services, Azure Function Apps, Azure Logic Apps, REST APIs, web services, and external system integrations. Experience with SQL, FetchXML, querying and performance optimization. Experience with integration monitoring, error handling, and retry patterns. Experience leading and mentoring junior developers and code reviewing work. Proven experience delivering full lifecycle Dynamics 365 implementations with managed solutions. Experience working within SDLC methodologies, including requirements, design, development, testing, and deployment. Experience collaborating with business stakeholders and technical teams. Excellent communication and collaboration skills. Ability to work in a hybrid delivery environment. US Citizenship required. Nice to Have Bachelor's Degree (or US equivalent) in Computer Science, Engineering, Business, or related field. Experience with integration and transformations using Power Platform Data Flows and Azure Data Factories. Experience with Azure Pipelines or GitHub Actions. Familiarity with Power BI reporting and Power Query transformations. Experience working with GIT. Background with a large consulting firm or Microsoft partner ecosystem. Experience with custom Power Platform solutions outside of Dynamics 365. Experience building, curating, and maintaining Azure DevOps boards for sprint planning and management. Prior exposure to Microsoft Government Cloud environments. Ability to work effectively in a team environment. Strong interpersonal skills with the ability to build and establish rapport with a diverse array of people at all levels. Desire to learn, grow, and seek increased responsibility. Ability to self‑direct, prioritize, and manage multiple tasks and demands. Salary Range $102,000.00 - $170,000.00 Benefits Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short‑Term & Long‑Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back‑Up Childcare Program Mobility Stipend Equal Employment Opportunity Statement Guidehouse is an Equal Opportunity Employer—Protected Veterans, Individuals with Disabilities, or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance, including the Fair Chance Ordinance of Los Angeles and San Francisco. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. Guidehouse is committed to non‑discriminatory hiring practices and will never charge a fee or require a money transfer at any stage of the recruitment process. #J-18808-Ljbffr US101 Guidehouse Inc.