USA_Analyst
$46.42 - $47.79 per hourVarite Inc
Functional Consultant (Disputes)
Pay Rate Range: $46.42 - 47.79/hr. Role: Functional Consultant (Disputes)
Job Description:
5+ years of experience in payments disputes & chargebacks across products like ATM, debit/credit cards, ACH, and P2P (Zelle)
Strong working knowledge of network rules & regulations (e.g., Visa, Client, NACHA) and Reg E, Reg Z, etc.
Expertise in end-to-end dispute process lifecycle: intake, investigation, provisional credit, representment, arbitration and recovery
Operational experience handling fraud vs non-fraud disputes, including unauthorized transactions, ATM cash claims, merchant disputes, and ACH returns
Proficiency in Zelle disputes handling, including scam vs unauthorized classification, liability assessment, and bank-to-bank coordination
Ability to analyze dispute trends, root causes, and leakage points; drive actionable insights for fraud prevention and operational improvement
Experience working with card networks, sponsor banks, and third-party processors; familiarity with tools like TSYS, FIS, or Client preferred
Strong understanding of regulatory timelines and customer communication standards for dispute resolution
Skills: Banking Card Operations Experience Required: 5+ years
VariteVacancy posted 2 days ago
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