Delivery Lead - Technology - Credit Card

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for planning and coordinating the execution of project/program deliverables which requires the engagement of multiple teams. Key responsibilities include communicating work objectives, coordinating delivery, facilitating sync points across teams, providing end-to-end visibility into the health of the deliverables, and managing program risk and compliance to standards. Job expectations include ensuring delivery meets the client’s expectations in terms of functionality, quality, timeline, and cost.

Responsibilities:

• Leads and coordinates routines to support delivery (for example, kick-offs, status reviews, stakeholder meetings, change controls, and tollgates, etc.)
• Manages coordination of delivery and dependencies across multiple teams
• Facilitates communication and collaboration across organizations to support the deliverable completion and timeline
• Provides status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks, issues, and schedule
• Works with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements
• Supports resource planning for delivery and execution
• Ensures adherence with Enterprise Change Management standards
• Technical Project Manager is responsible for leading the planning, execution, and delivery of complex, cross-functional technology initiatives supporting a large-scale Credit Card Platform. Role operates within a highly integrated and dynamic environment that spans multiple applications, business units, vendors, and regulatory requirements.
• Successful candidates will orchestrate the delivery of strategic programs and critical technology initiatives while balancing scope, schedule, risk, quality, and business objectives.
• Technical Project Manager partners closely with technology, product, operations, architecture, infrastructure, cybersecurity, and business stakeholders to drive execution across interconnected workstreams. Expected to navigate competing priorities, manage dependencies across numerous teams, proactively identify and mitigate risks, and ensure seamless coordination of activities throughout the project lifecycle.
• Role requires a strong blend of technical acumen, leadership, communication, and problem-solving skills to successfully deliver initiatives that support customer growth, operational excellence, regulatory compliance, platform modernization, and business transformation.
• Ideal candidate thrives in a fast-paced environment, excels at managing ambiguity, and has a proven track record of delivering large-scale, mission-critical technology programs within the complex financial services industry.

Required Qualifications:

• Strong leadership skills with ability to orchestrate and drive multiple project teams/work streams to meet project deadlines.
• 10+ years in technology industry
• 5 years related project management experience
• Experience with credit card technology strongly desired
• Assertive individual with the ability to execute with limited direction
• Ability to identify and engage key stakeholders to facilitate and drive progress and resolution
• Excel in time management and simultaneously manage multiple yet unrelated events
• Capability to distill complex information from various sources to formulate a strategic plan of execution
• Strong written and verbal communication skills, including senior management
• Team player who is comfortable leading cross-functional teams inclusive of business, operations, and technology
• Ability to work in a fast-paced environment and deliver under pressure
• Proven knowledge and ability to leverage AI (Artificial Intelligence) to improve speed to market and quality of delivery.

Desired Qualifications:

• Prior experience with Portfolio Conversions, Deconversions, and Platform Modernization efforts.
• Strong working knowledge of Microsoft Proficiency with Microsoft Suite, advanced skills with Excel and CoPilot MS Project a plus
• Experience working in an Agile development environment.
• Experience with JIRA Possess strong intellectual curiosity tenacious extrovert who's not afraid to speak up and add value.

Skills:

• Collaboration
• Project Management
• Result Orientation
• Solution Delivery Process
• Stakeholder Management
• Analytical Thinking
• Business Acumen
• Financial Management
• Influence
• Risk Management
• Agile Practices
• Architecture Data Management
• Solution Design
• Technical Strategy Development

Minimum Education Requirement: Bachelor’s degree or equivalent work experience.

Shift:

Hours Per Week: