Delivery Technician

Job Description

Job Description

Job Summary

The role of Delivery Technician at VLS is an essential part of the team. This is a full-time position performing onsite and in-shop activities. These activities include, but are not limited to project installation, rental and production, rigging, and service. A successful candidate will be a motivated individual who has the technical skills to complete tasks on time, on budget, and is interested in providing best-in-class customer service to VLS customers.

Essential Functions

• Install equipment in both construction and finished environments.
• Hang and focus theatrical lighting fixtures and install related lighting equipment.
• Provide occasional training to customers on installed systems.
• Assist the rigging department with dead-hung pipes, theatrical curtains, and track installations.
• Support the service department with network, DMX, and other low-voltage terminations, along with systems testing and troubleshooting.
• Collaborate with the rental department on production needs, as well as rental shop work, and occasional deliveries/pick-ups.
• Prepare and stage equipment for large-scale national projects and productions.
• Review and update project documentation as required.
• Direct onsite crews in the safe and proper installation of equipment.
• Maintain cleanliness and organization of VLS installations and work areas.
• Operate a 26’ truck for long travel distances.

Other Functions

• Perform other duties as assigned.

Qualifications and Education

• Degree in Technical Theatre or related field preferred; equivalent experience in theatrical lighting and rigging will be considered.
• Proficiency with theatrical power systems, controls, and fixtures is required.
• Experience using AutoCAD or Vectorworks software is preferred.
• Strong customer service skills with a professional appearance and demeanor; ability to interact effectively with clients is essential.
• Experience operating scissor lifts, articulated lifts, and straight boom lifts is required.
• Skilled in diagnosing and repairing theatrical equipment or willing and able to learn gear repair.
• ETCP Electrician Certification preferred; must obtain certification within 12 months of hire if not already held.

Travel Requirements

This position requires travel within the continental United States. Trips can range from single day to multiple weeklong trips.

Core Values

At VLS, our core values guide everything we do:

• Do the Right Thing
• Own It
• Customer Driven
• Creative Problem Solutions

VLS core focus is to create customers for life by delivering exceptional entertainment technology.

Physical Demands/Work Environment

This position requires regular standing, walking, bending, climbing ladders, and lifting equipment, as well as the ability to work comfortably at heights using lifts and ladders. The role also involves operating vehicles ranging from passenger cars to 26’ box trucks for periods of up to six hours. Candidates must be able to lift up to 50 pounds and push up to 100 pounds and maintain regular communication with customers and team members in person, by phone, and via email. Visual requirements include close vision, color vision, and the ability to adjust focus for detailed wiring and technical diagrams. The position includes frequent travel to customer sites, venues, and job locations—both locally and out of state, which may require extended stays of up to two to three weeks. Work environments may include theaters, construction sites, production areas, or other indoor and outdoor locations, with potential exposure to noise, low lighting, dust, extreme temperatures, and moving equipment. Appropriate personal protective equipment (PPE) and adherence to all safety protocols are required. Standard work hours generally align with regular business hours, but evening or weekend shifts may be necessary depending on project needs.

Americans Disability Act (ADA)

VLS complies with the ADA and will provide reasonable accommodation to qualified individuals with disabilities, unless doing so would result in undue hardship. If you require accommodation to perform the essential functions of this position, please contact the Human Resources department.

Equal Opportunity Employer (EOE)

VLS is committed to a diverse and inclusive workplace. All qualified applicants will receive considerations for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to amend and assign other duties and responsibilities as needed.