Cold-Side Refrigeration Technician — Field Service

TriMark USA is the country’s largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts with a history dating back to 1896, our national company delivers unparalleled service by combining unique design capabilities, expert market knowledge, and powerful purchasing, delivery, installation, and after‑sales service. Why you’ll love it here! Competitive compensation Portal‑to‑portal pay Overtime opportunities Company vehicle Company credit card for all travel expenses Company cell phone Medical, dental, vision benefits from Day One! 401(k) with company match Paid time off and holidays Ongoing technical training and certification support – CFESP prep programs, hands‑on manufacturer training Tuition reimbursement for additional certifications Career progression opportunities into Senior Service Technician, Lead Technician, Field Supervisor, or Service Manager roles Position Summary The Service Technician reports to the Service Manager Location: Orlando, FL Field Based – Full Time TriMark USA is seeking a skilled and customer‑focused Service Technician – Refrigeration to support our commercial kitchen equipment customers. This role is responsible for diagnosing, repairing and maintaining commercial refrigeration systems, including walk‑ins, reach‑ins, ice machines, prep tables, and cold storage equipment. Essential Functions & Key Responsibilities Diagnose and repair commercial refrigeration systems (reach‑in coolers/freezers, walk‑ins, blast chillers, ice machines, prep tables, display cases, etc.) Perform start‑up of refrigeration equipment in restaurants, healthcare, education, hospitality, and institutional foodservice environments Troubleshoot electrical, mechanical, and refrigerant system issues Conduct preventive maintenance to ensure optimal equipment performance and longevity Handle refrigerants in compliance with EPA and environmental regulations Maintain accurate service documentation, parts usage, and customer records Communicate clearly with customers regarding repair status, timelines, and recommendations Collaborate with dispatch, parts, and technical support teams to ensure timely resolution Maintain service vehicle inventory and tools Follow all safety procedures and company standards Required Qualifications 1–2+ years of experience servicing commercial refrigeration systems Experience in commercial foodservice equipment EPA Universal Certification or Type II (required) Strong understanding of refrigeration cycles, controls, and electrical systems Ability to read wiring diagrams and technical schematics Experience with common brands of commercial refrigeration equipment Valid driver’s license with acceptable driving record Ability to lift 75+ pounds and work in confined or high‑temperature environments Strong problem‑solving skills and independent work ethic Preferred Qualifications CFESA certification Basic hot‑side equipment knowledge (a plus) Experience using service management software/mobile dispatch systems Core Competencies Technical troubleshooting excellence Customer‑first mindset Accountability and ownership Time management and prioritization Safety and compliance awareness Team collaboration Compensation includes the posted hourly pay range. Additional compensation opportunities, including overtime pay, incentives, or bonuses, may apply where applicable. Total compensation is determined based on experience, skills, internal equity, geographic location, and other job‑related factors. TriMark USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you require a reasonable accommodation in completing this application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please direct your inquiries to View email address on click.appcast.io. #J-18808-Ljbffr TriMark USA