Customer Education Specialist - Flex (US Remote)

Customer Education Specialist - Flex (US Remote) At Motorola Solutions, we believe that everything starts with our people. We are a global, close‑knit community united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to protect people, property and places. Our solutions foster the collaboration that is critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Join us in building a safer future. Company Overview At Motorola Solutions, we believe that everything starts with our people. We are a global, close‑knit community united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to protect people, property and places. Our solutions foster the collaboration that is critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Join us in building a safer future. Department Overview The Software Enterprise Deployment and Integration team delivers solutions to the public‑safety sector. We are committed to providing technology and tools that enable customers to focus on their mission and make faster, more intelligent, safer decisions. We deploy and support products such as Computer‑Aided Dispatch, Records Management Systems, Jail Management Systems, and Mobile Data Computing, among others. Job Description Note: This is a remote role with 75%+ travel to customer sites in the United States. Candidates may reside anywhere in the U.S. Responsibilities Teaching and instructing agency customers/end users and staff on the use and operating methods of complex software products and services Conducting on‑site and remote training for the Motorola Flex software and the designated third‑party software Presenting training using a variety of classroom methods, including lectures, flip charts, and online projection Completing department‑required reports within set standards Managing communication with customer contacts related to the training schedule Coordinating customer (agency) information between trainers Operating under the supervision of the Customer Education Lead Relying on instructions and pre‑established guidelines to perform the job functions Qualifications High School Diploma or equivalent 1+ years of experience working with the Motorola Flex product Must have a valid driver’s license Experience with Motorola Flex Administration preferred This position is subject to working in high‑security areas governed by the U.S. Department of Justice’s "Criminal Justice Information Services (CJIS) Security Policy". It therefore requires a successful fingerprint background check administered by Motorola Solutions customers. Target Base Salary Range: $60,000 – $70,000 USD Consistent with Motorola Solutions’ values and applicable law, we provide this information to promote pay transparency and equity. Pay within this range varies and depends on job‑related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Travel Requirements 75%+ travel; relocation not provided; position type: experienced; referral program available; payment plan: yes. Benefits Incentive Bonus Plans Medical, Dental, Vision benefits 401(k) with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We are proud of our people‑first and community‑focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you feel you don’t meet all the preferred skills, we’d still love to hear why you think you would be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you. #J-18808-Ljbffr Motorola Solutions