Inbound Billing and Settlement Staff - Bilingual (English/Korean) Preferred
Woongjin, INC.
Inbound Billing And Settlement Staff
Our mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.
Job Description
- Responsible for settlement related to freight forwarding business
- Reinforce relationship with customers and carriers by leading effective and continuous communications
- Prepare regular settlement status report for SDSA management, customer, carriers and headquarters
- Improve the settlement processes by developing automated processes to reduce manual processing
- Process customer billing accurately on or before deadlines as per requirements and according to company policy for each division
- Manage, analyze & prepare correction forms for billing corrections in access database.
- Review and discuss essential freight documentation that supports charges invoiced and is required for payment.
- Use accounting knowledges & work experiences and possess understanding of how Billing functions affect P&L.
- Audit carrier freight bills and interpret tariffs and contracts
- Work with the internal technologies required for daily functions.
- Investigate and diagnose potential errors and duplicate carrier billing.
- Perform ad-hoc reporting, as required.
- Perform other job related duties as required
Qualifications
- Experience in AR &AP, Invoicing, Customer Service or Transportation/Logistics related experience
- Bachelor's Degree
- Ability to quickly grasp situations to make decisions to ensure problems are resolved and corrected
- Effective written and verbal communications skills to communicate with various levels of the organization
- Proficient with Outlook, Microsoft Office applications PowerPoint, Word
- Proficient with Excel, especially v-lookups and pivot tables
- Ability to work overtime when needed
- Bilingual (English/Korean) Preferred
Vacancy posted 1 day ago
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