Restoration Technician

Water/Fire/Mold Restoration Technician

NOW HIRING: Water/Fire/Mold Restoration Technician for our New Hanover Franchise located in Wilmington, NC. We are a locally owned restoration and cleaning company that helps people and businesses recover and get back to normal after water damage, fire, smoke and soot damage, natural disasters and bio-remediation. We are also experts in specialized non emergency cleaning like, Mold & Lead remediation, HVAC cleaning, carpet and upholstery cleaning, and deodorization. Our Franchise is seeking someone who is interested in learning a trade, moving up within a company, being part of a team, contributing to a positive work environment, and helping people in tough situations. If you consider yourself dependable, honest, respectful and mature, then you may be a great fit for our company. We have a company culture here that is grounded in dependability, communication, respect and accountability. We work very hard to provide a positive, caring, professional work environment for all of our team members. We consider ourselves great employers and we go above and beyond for our team members. We provide Servpro branded uniforms, personal protective equipment, worksite tools, work vehicles, and offer paid vacation, on call bonus, an employee referral program, medical benefits, and 401K. We will not tolerate disrespectful unprofessional behavior. Starting rate of pay depends on what you bring to the table. Advancement within the company depends on an individuals dependability and performance.

Benefits

• Market Value compensation
• On Call Pay / After Hours Bonus Pay
• Paid Training / Paid industry certifications
• Health, Dental, & Vision Insurance / 401K Plan
• Employee Referral Program
• Paid vacations after 6 months

Job Description

Respond to service calls as needed. Perform services as assigned, following SERVPRO production guidelines. Communicate with the crew chief to make sure all customer needs are met. Support crew chief and other production personnel, as needed. Clean and maintain vehicles, equipment, warehouse, and office areas, as needed.

Key Responsibilities

• Learn Servpro processes according to job type
• Load & unload the work vehicle with equipment, products, and supplies needed for each project daily
• Prepare rooms/areas for work. Set up staging area and equipment for each project.
• Clean vehicles and equipment daily. Report maintenance issues to supervisors.
• Perform job specific tasks as instructed by lead technicians, crew chiefs, and production managers.
• Communicate task completion, jobsite status and customer communications with technicians, crew chiefs, management and office.
• Perform daily jobsite cleanup and breakdown.
• Perform daily vehicle maintenance.
• Perform Daily, weekly, monthly, annual equipment maintenance.
• Perform weekly facility maintenance
• Communicate facility, equipment and vehicle issues to crew chiefs and management.
• Understand and follow safety and risk management guidelines on the job site, in the office, and while traveling
• Attend all assigned training
• Assist other departments as needed.

Qualifications

• Valid drivers license Required
• Flexible schedule (frequently work past 5pm, work nights and weekends as needed)
• Ability to participate on the on call schedule REQUIRED
• Reliable transportation to and from work
• Willingness to learn and be trained the Servpro way
• Ability to work with others in a team environment.
• Ability to travel locally and out of state as necessary for storm events.
• Ability to successfully complete a background check clear of criminal history subject to state and federal law.
• IICRC certifications preferred (but not required)

Physical and Work Environment Requirements

• Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
• Exposure to chemicals
• Walking and standing for long periods of time, driving, sitting, climbing,
• Ability to climb ladders and work at ceiling heights
• Ability to work in tight spaces (e.g., crawls spaces under buildings)
• Repetitive pushing/pulling/lifting/carrying objects
• Ability to drive a work vehicle

**Pay depends on experience**

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever. Compensation: $18.00 - $22.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.