Leasing Manager

Job Description

Job Description

Leasing Manager 

Pay: $26.00-$28.00/hr.
Schedule: 

• Monday: 8:00 AM - 7:00 PM
• Tuesday: 8:00 AM - 7:00 PM
• Wednesday: 8:00 AM - 3:00 PM
• Thursday: 8:00 AM - 3:00 PM
• Friday: 8:00 AM - 2:00 PM

Position Summary-

We are seeking a highly organized and detail-oriented Leasing Manager to oversee the daily operations of a busy storage and property management facility. This position combines customer service, office administration, financial oversight, team leadership, facility maintenance coordination, collections management, and auction administration.

The ideal candidate is a self-starter who excels at multitasking, maintaining accurate records, ensuring policy compliance, and supporting both customers and staff in a professional environment

Essential Job Duties-

• Operations Management
  • Oversee day-to-day facility operations and ensure smooth business functions.
  • Monitor occupancy levels and assist with revenue optimization initiatives.
  • Conduct regular facility inspections and security walks.
  • Coordinate facility maintenance needs and vendor services.
  • Manage work orders and track completion of repairs and projects.
  • Maintain accurate facility documentation and records.

• Auction Administration

  • Manage and verify all auction-related processes for accuracy and compliance.
  • Prepare pre-auction documentation and eligibility reviews.
  • Coordinate unit inventories and auction listings.
  • Process post-auction paperwork and payment postings.
  • Handle auction follow-up activities, including vacated units and buyer move-ins.
  • Resolve issues involving unclaimed units, no-show bidders, and auction discrepancies.

• Financial & Administrative Duties

  • Review and reconcile daily deposits and banking activities.
  • Process and post customer payments.
  • Monitor recurring billing and automatic payment programs.
  • Review account exceptions, credit adjustments, and refund requests.
  • Track collections accounts and ensure proper procedures are followed.
  • Maintain accurate reports and financial records.

• Staff Leadership & Training

  • Support hiring and onboarding activities.
  • Train and mentor employees on company policies and procedures.
  • Review audits and implement corrective actions when needed.
  • Manage employee schedules and timecard submissions.
  • Help ensure compliance with company standards and operational procedures.

• Customer Service

  • Assist customers with account inquiries and resolutions.
  • Review requests for account adjustments and exceptions.
  • Maintain positive customer relationships while enforcing company policies.
  • Handle escalated tenant concerns professionally and effectively.

• Marketing & Occupancy Support

  • Assist with local marketing efforts and advertising initiatives.
  • Conduct market surveys and monitor competitor activity.
  • Support occupancy growth and customer retention programs.

• Facility Maintenance & Inventory

  • Monitor office, janitorial, and operational supply levels.
  • Coordinate inventory management and equipment tracking.
  • Assist with light maintenance projects, facility upkeep, and cleanliness.
  • Maintain emergency and safety equipment records.

Requirements-

• Qualifications

  Required

  • Previous management, operations, office administration, or property management experience.
  • Strong organizational and time-management skills.
  • Excellent verbal and written communication abilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proficiency with Microsoft Office, spreadsheets, email systems, and business software.
  • Strong attention to detail and accuracy.
  • Ability to work independently and make sound business decisions.

• Preferred

  • Experience in storage, property management, retail management, banking, hospitality, or similar operational environments.
  • Experience handling cash management, deposits, audits, and collections.
  • Experience supervising employees and managing schedules.

• Physical Requirements

  • Ability to walk the property regularly and perform routine inspections.
  • Ability to bend, lift, and move items up to 25 pounds.
  • Ability to perform light cleaning and maintenance-related tasks as needed.
  • Ability to work both indoors and outdoors in varying weather conditions.

Let us know you are interested!

Taylor Nelson 

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