Call Center Agent
$19 - $20.88 per hourBig Bear Mountain Resort
Big Bear Mountain Resort Guest Service Agent
Seasonal
Working at Big Bear Mountain Resort puts you in the middle of it all, with some of the West Coast's best skiing/snowboarding and mountain biking terrain at your doorstep and Southern California's iconic beaches, deserts, and landscapes all within driving distance.
Big Bear Mountain Resort is Southern California's year-round home for alpine good times with three mountains – Bear Mountain, Snow Summit, and Snow Valley – offering something for outdoor enthusiasts of all ages and abilities, from world-class skiing, snowboarding, and sledding/tubing in the winter to mountain biking, hiking, base area activities, and golf in the summer, plus a full slate of can't-miss events throughout the year. Renowned for being some of the industry's most innovative and influential destinations, Big Bear Mountain Resort features the most rideable terrain in Southern California, as well as the region's only halfpipes and highest lift-served peak (8,805 feet), the first terrain park in North America (Bear Mountain, 1992), the longest continually operating resort (Snow Valley, est. 1924), and site of the first Winter X Games (Snow Summit, 1997). Located in the San Bernardino Mountains, Big Bear Mountain Resort is owned by Alterra Mountain Company and is an Ikon Pass member destination.
Big Bear Mountain Resort is located in the San Bernardino National Forest, approximately 100 miles from Los Angeles and Orange County and 150 miles from San Diego. As the home of Southern California's best snow conditions, most rideable terrain, and premier lift-served bike park, Big Bear Mountain Resort employees are able to enjoy three unique mountains and are eligible to receive retail and food discounts, season passes for dependents, and ski free at Alterra Mountain resorts.
Employee perks/benefits:
- Free season pass
- Lift tickets for friends & family
- Free skiing at other Alterra Mountain Company owned resorts (excluding CMH Heli-Skiing & Summer Adventures)
- Discounted lift tickets at Ikon Pass partner resorts*
- Retail and Rental discounts
- Food & Beverage discounts
- Free staff ski/snowboard lessons
- Exclusive employee and family events
- Free local bus pass: mountaintransit.org
- 401(k) savings plan
- Employee Assistance Programs
- Sick Pay
*Career positions offer additional benefits.
POSITION SUMMARY
Serves as the first line of contact for Big Bear Mountain Resort guests. Agents primary responsibility is to book products in advance of guests upcoming visit and field inquiries regarding Big Bear Mountain Resort. Special attention to first time visitors and guests with complex requests requiring agent to have specific resort knowledge and attention to detail. Agents may also be tasked with outbound sales campaigns and other special products as needed.
Starting wage between $19.00/hr. - $20.88/hr. depending on experience.
REQUIRED QUALIFICATIONS, KNOWLEDGE, SKILLS, AND ABILITIES
- Have a high school diploma or general education degree (GED)
- Must have a calm and collective demeanor, especially during challenging calls
- Excellent customer service and verbal communication skills required
- Capacity to read understand, and comply with documents such as guest policies and procedure manuals
- Ability to work well under pressure and maintain accuracy
- Ability to interact comfortably, enthusiastically, and professionally while advising customers on specific products and area knowledge
- Experience with Microsoft Word, Excel, and other Windows-based applications preferred
- Sales and/or reservation experience preferred
- Able to work flexible schedule, including weekends and holidays
Offers of employment are contingent upon successful completion of a background investigation and your ability to perform the essential functions of the position, with or without accommodation.
Big Bear Mountain Resort is an equal opportunity employer.
- ...Serves as unit collection officer and is responsible for accounting, balancing, reconciling, and accurate record keeping of the visitor center funds. Provides visitors with detailed information in the areas of various permits and pass requirements, trip planning, local...SuggestedLocal area
- ...Visitor Center Monitor Positions These positions are located on the Mt. Hood National Forest and San Bernardino National Forest. These positions are responsible for monitoring the daily functions of the visitor center to assure optimum operation as well as disseminating...Suggested
$69k
...and prescription coverage Ongoing training and mentorship from experienced managers High-quality leads provided with no cold calling friends or family Flexible scheduling within a career-focused structure Advancement and recognition opportunities with promotion...SuggestedRemote jobWork from homeFlexible hoursHMG Careers
Big Bear, CA3 days ago$100k
...BONUSES RESIDUALS VARIOUS SELF-SOURCE BONUSES OUR SUCCESSFUL SALES AGENTS MAKE OVER $100K WITH OUR MULTIPLE REVENUE STREAM COMPENSATION... ...to self-source your own leads through a combination of cold calling and networking Proven outside or field sales experience with a...SuggestedLocal area$21.81 - $23 per hour
...Medical Assistant Call Center This position is for a medical assistant in the call center, primarily scheduling for Big Bear. It involves taking messages, relaying lab results, navigating Nextgen templates, and addressing patient questions regarding measures (e.g.,...SuggestedContract workTemporary workWork at officeActalent
Big Bear Lake, CA5 days ago$20 - $24 per hour
Customer Service Representative II Mechanics Bank is currently searching for a part time Customer Service Representative II to join our team at our Big Bear Branch. This position is responsible for acquisition, retention and expansion of new and existing customer relationships...Hourly pay16 hoursPart timeWork experience placementWork from homeFlexible hours- Edward Jones is seeking a Branch Office Administrator (BOA) to support financial advisors and clients in a dynamic, client-centric setting. You will handle client communications, account processes, and administrative duties to help the branch run smoothly and efficiently...Work at office
- ...performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard,... ...Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions. Respond to inquiries, resolve...Full timeTemporary workWork at officeHome officeFlexible hours
- A&F Stores, Inc. is looking for Brand Representatives to enhance the customer experience, engaging them authentically while helping maintain a welcoming store environment. Your responsibilities will include providing attentive service, supporting product replenishment,...Flexible hours
A&F Stores, Inc.
Big Bear City, CA3 days ago $22 - $24 per hour
Client Relationship Consultant At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to...Temporary workLocal area$19 - $20.88 per hour
...savings plan ~ Employee Assistance Programs ~ Sick Pay *Career positions offer additional benefits. POSITION SUMMARY Agents will engage with guests selling and redeeming product(s) at our ticket windows. Agents answer questions and provide information about...Summer workSeasonal workLocal areaFlexible hours$20 per hour
Job Description Job Description Company Description VAZ Restaurants, LLC. Job Description You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the...Hourly payExtra incomeFull timePart timeSecond jobWork at officeFlexible hoursNight shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Call Center Agent. Be the first to apply!
