Security Guard - Concierge

Concierge PositionConcierge Position - Responsible for providing exceptional grade A customer service while maintaining a professional and welcoming environment in a high-end office building. Duties include greeting and assisting tenants and visitors, managing access control, answering inquiries, and supporting daily building operations while maintaining a strong security presence.Essential Duties and ResponsibilitiesMaintain a professional demeanor, aiding customers, employees, visitors, and guestsMaintain a visible presence in the facility / building assignedMonitor the environment, with the ability to detect suspicious and unsafe activityResponsible for becoming familiar with incoming and outgoing traffic, know the customers, tenants, visitors, and guestsGreet customers, visitors, staff, tenants, guests in a professional manner alwaysAnswer all phones in a professional mannerPermit authorized persons to enter property and monitor entrances and exitsKnow the facility / building policies and procedures; enforce them within the limits of the positionPerform required patrols of designated areas on foot or in vehicleObserve departing personnel to protect against the theft of company property and ensure authorized removal of property is conducted within appropriate customer requirementsFollow established emergency action planning and proceduresMonitor alarms and systemsPrepare reports on accidents, incidents, and suspicious activities, as directedThe essential duties and responsibilities may differ by customer location assignedKnowledge and Skill RequirementsState or municipality mandated security officer licensesMinimum High School Diploma, GED or the equivalentMust have a security guard license or be able to obtain one within an acceptable periodMust have reliable means of communication and transportationStrong interpersonal communication skills and neat and professional appearanceWrite routine correspondence, to include log entries and incident reportingPrevious contract security, law enforcement, military, customer service experience helpfulCompensationHarvard Protection Services offers a competitive hourly pay rate with health & welfare, dental, vision, sick leave, vacation, and 401K enrollment benefit opportunities.About Harvard Protection Services: Harvard Protection Services maintains true to our long-standing belief, Employees First and Customer Service. Our Mission, Vision and Core Values of PEOPLE FIRST, SAFETY, TEAMWORK, CLIENT FOCUS, and ACCOUNTABILITY are representative of this belief with expectations set and supported throughout for all our employees. Our goals set the standard for the industry; to earn our customer's trust, confidence, and business, through maintaining a safe and secure environment. We are recognized by our customers and the industry as a dynamic, employee-centric organization that empowers our team to deliver leading edge service and solutions that creates value for our customers.Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local lawsSalary & Wage DetailsUSD$ 17.50/Hr.ScheduleMonday - Friday 3pm-11pm