Restaurant Shift Lead - Niles

Job Description

Job Description

Benefits:

• Company parties
• Competitive salary
• Employee discounts
• Flexible schedule
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Training & development

B enefits:

• Hourly Pay + Tips
• Free meals and generous employee discounts
• Flexible scheduling - But must be available weekends & nights
• Ongoing paid training and leadership development
• Opportunities for advancement

Position Overview
The Restaurant Shift Lead helps oversee day-to-day restaurant operations during assigned shifts , ensuring smooth service, quality food preparation, and a positive team environment.
You will support the management team by supervising staff, maintaining Capriottis operational standards, and delivering excellent customer service in a fast-paced restaurant environment .
This role is ideal for someone who enjoys working with people, coaching team members, and developing leadership skills in the hospitality industry.

Responsibilities

• Supervise and support team members during daily restaurant operations
• Delegate tasks and ensure all shift duties are completed efficiently
• Maintain Capriottis standards for food quality, speed of service, and cleanliness
• Provide excellent guest service and resolve customer concerns professionally
• Follow company policies for food safety, sanitation, and cash handling
• Assist with scheduling support, labor management, and inventory monitoring
• Maintain cleanliness and organization throughout kitchen and dining areas
• Support smooth shift transitions through clear communication with management
• Recognize and encourage team performance and positive contributions
• Promote a team culture built on respect, accountability, and professionalism

What Were Looking For

• Previous experience in restaurant, food service, hospitality, or retail leadership preferred
• Experience as a Shift Lead, Crew Leader, Team Lead, or Assistant Manager is a plus
• Strong customer service and communication skills
• Ability to lead and motivate team members in a fast-paced environment
• Excellent time management, organization, and problem-solving skills
• Dependable, adaptable, and team-oriented mindset
• Must be at least 16 years old
• Flexible schedule including nights, weekends, and holidays

Apply today, if you are a good fit for this role! We look forward to meeting you!