Integration Engineer

Description:

• As an Integration Engineer, you will provide hands-on expertise to plan, deploy, and integrate the Critical Connect product suite.
• This role involves detailed configuration planning for IT, Transport, LMR, and Portal access interfaces, as well as the execution of comprehensive acceptance test plans.
• Beyond initial deployment, you will manage the testing and integration of future releases and provide high-level technical support to ensure seamless customer resolutions.
• A primary focus of this position is requirements gathering, IP plan collaboration, and ensuring market readiness.
• You will design solutions involving both and third-party products, requiring the ability to ascertain complex requirements and communicate technical solutions effectively to project teams and customers.
• You will serve as a key technical interface between Customer Representatives, Project Managers, Engineering Managers, and product groups.
• Provide hands-on expertise to plan, deploy, and integrate the Critical Connect product suite.
• Perform detailed configuration planning for IT, Transport, LMR, and Portal access interfaces.
• Execute comprehensive acceptance test plans and support customer deployments.
• Manage testing and integration of future software releases and product enhancements.
• Provide high-level technical support to ensure timely and effective customer issue resolution.
• Gather technical and business requirements to support solution design and deployment.
• Collaborate on IP planning activities and ensure overall market readiness.
• Design and implement solutions involving and third-party products.
• Communicate technical requirements and solutions to customers, project teams, and stakeholders.
• Serve as a key technical interface between Customer Representatives, Project Managers, Engineering Managers, and product groups.
• Develop integration procedures for IT equipment, applications, and customer network environments.
• Support software application deployment and systems integration initiatives.
• Ensure implementations meet the requirements of end users and operators.

Qualifications:

• Bachelor of Science in Electrical Engineering, Computer Science, Computer Engineering, Software Engineering, or a related technical discipline.
• Proven experience testing new releases and features, telecom application performance, and large-scale deployments.
• Hands-on technical proficiency with:
  
  • Red Hat
  • KVM
  • Linux
  • Windows Server
  • VMware ESXi
  • Active Directory
  • PowerShell
• Working knowledge of routing and switching protocols and modern network security standards.
• Deep understanding of wireless and wire-line protocols, client-server architectures, and software integration project management.
• Strong analytical skills with a focus on functional and technical analysis in professional carrier environments.
• Ability to articulate complex details regarding customer networks and develop specific integration procedures for IT equipment and applications.
• Expertise in systems integration processes, including requirements gathering and software application deployment.
• Capability to manage and perform the implementation of services that satisfy the requirements of end-users and operators.
• Exceptional initiative and follow-through, with the discipline to meet aggressive deadlines and resolve complex issues.
• Excellent written and verbal communication skills.
• Strong interpersonal skills with the ability to tailor technical communication for all levels of management.
• Ability to thrive in a fast-paced environment with a commitment to accountability and teamwork.
• Ability to work independently while maintaining high standards of accountability to leadership.
• Experience with LMR Communication Solutions, including:
  
  • ASTRO
  • TETRA
  • P25
  • MOTOTRBO
• Industry certifications such as Cisco, Juniper, or Extreme Networks.
• Hands on experience on Hypervisor (ESXi, KVM) and VM deployment.
• Software Proficiency: What software should your new hire be proficient in? Red Hat KVM, Linux, Windows Server, VMware ESXi, Active Directory and PowerShell.
• Experience with LMR Communication Solutions (ASTRO, TETRA, P25, MOTOTRBO), routing, switching and network security.

Benefits:

Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.

Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.

Vision Insurance: Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.

401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first of the month following at least 1 calendar year after employment begins.

Synectics is an equal opportunity employer.