Warehouse Systems Manager

Warehouse Systems ManagerPay Classification: SalaryFLSA Designation: ExemptNumber of Direct Reports: 0-3Schedule: Monday through Friday, 7am startSalary: $60,000 - $80,000 DOEGeneral Statement of DutiesThis position serves as the primary warehouse systems resource by maintaining and supporting the Vermont Information Processing (VIP) Warehouse Management System (WMS) and ensuring accurate warehouse transactions and master data (e.g., item/location data, location and slotting setup, transaction integrity, and user access). This position is responsible for maintaining the accuracy of the company’s physical product inventory by developing and implementing procedures, controls, and reporting/metrics that prevent losses and reduce shrink. This role supports inventory control activities, including daily variance and transfer processing, cycle count programs, and coordination of physical inventory and audit activities. This position maintains and reports on the warehouse slotting matrix and storage space utilization to improve placement efficiency, space utilization, and picking effectiveness. This is a highly detailed role requiring strong organizational and communication skills and will perform duties in a warehouse and office setting, working closely with Warehouse Management and Accounting and training less experienced inventory personnel as needed. This position is under the direct supervision of the Vice President of Operations and has moderate latitude for independent direction in duties. This position is based out of the Boise, ID facility.Essential Duties and ResponsibilitiesThe primary function of an employee in this class is to serve as the primary warehouse systems resource by maintaining and supporting the Vermont Information Processing (VIP) Warehouse Management System (WMS), including system accuracy, location/slotting setup, item and location master data, transaction integrity, and user access. This role is also responsible for maintaining the accuracy of the company’s physical product inventory by developing and implementing procedures, policies, and training that prevent losses and reduce shrink. This is a highly detailed role requiring strong organizational and communication skills and will perform duties in a warehouse and office setting. Additional core responsibilities include maintaining the warehouse slotting matrix and providing reporting/metrics that support placement efficiency, space utilization, picking effectiveness, and inventory accuracy.Work daily in the Vermont Information Processing (VIP) Warehouse Management System (WMS) to research and resolve inventory discrepancies, validate transaction integrity, and support accurate receiving, picking, transfers, and shipping; uses other ERP/warehouse software as needed.Key and post daily transfers and variance sheets along with providing analysis of inventory issues.Develop procedures to effectively manage and maintain company’s inventory through process and procedures.Developing loss mitigation processes and protocols.Provide monthly and quarterly metrics recapping all warehouses shrink, unsaleable and breakage, advising on process improvements.Partner with Brand Management and Purchasing to develop and execute a plan for identifying, tracking, and dispositioning unsaleable product inventory.Develop control procedures, analysis of inventory movement, financial statement analysis, and corporate communication.Designing and implementing a cycle count schedule for optimized inventory control.Lead and coach inventory counting resources (1 direct report and 2 dotted-line reports*), ensuring cycle counts are executed accurately and on schedule, variances are investigated, and corrective actions are documented and communicated. *dotted line employees are supervised by another manager but assigned to help part time with inventory cycle counts.Oversee inventory processes in all warehouses.Oversee Bonded inventory cycle counts and system tracking.Oversee CHEP inventory counts and tracking.Main point of contact for VPO and Accounting for yearly inventory audits.Helps to prepare for physical inventory and supports the physical inventory day activities, including but not limited to preparing warehouse floor for inventory and auditing the third-party team on the day of inventory.Provide metrics of warehouse storage space relevant to inventory needs and submit future planning suggestions.Maintain the warehouse slotting matrix to improve placement efficiency, space utilization, and picking effectiveness.Conduct training for inventory workers.Work closely with Warehouse Management and Accounting on cycle count procedures and training.Performs regular 1:1s with direct reports, sets goals and KPIs, holding team accountable for results and efficiencies.Acts as a cross-department support resource, assisting teams during high priority issues or process breakdownsRide along on driver sell routes to track inventory flow through system for accuracy.Travel to remote warehouses to perform audits once per quarter. And inventory training as needed.Must be able to fulfill essential job functions in a consistent state of alertness and safe manner.Knowledge, Skills and AbilitiesHigh School Diploma or GED equivalent requiredBachelor’s degree or 3+ years’ experience in managing inventory in warehouse environment preferredExhibits ability to interpret and explain inventory reportsDemonstrate the ability to follow directions and with necessary attention to detailDemonstrate proficiency in the use of basic office equipment, ten key, and entry level accounting terminologyDemonstrate proficient skills in Microsoft Word, Excel, Outlook; Intermediate MS Excel ability, specifically with knowledge of lookup and reference functions as well as pivot tables, ability to create spreadsheets, work with formulasDemonstrate knowledge of the Vermont Information Processing (VIP) Warehouse Management System (WMS).Demonstrate knowledge of product life cycle steps and potential impacts on shrinkDemonstrate the ability to maintain professional relationships with internal and external clients while providing high levels of service by communicating clear and timely responses to issues, requests, problems, and regular reportingDemonstrate the ability to successfully function as a member of a team through communication while engaging in self directed resourcefulness and analytical thinkingStrong attention to detail, data analysis minded, and great problem solving and organizational skillsEssential Physical AbilitiesSufficient clarity of speech and hearing or other communication capabilities which permits the employee to discern verbal instructions and communicate effectively with others in person and by telephone.Sufficient visual and mental acuity which permits the employee to comprehend written work instructions and make determination of necessary actions to take to meet the presentation standards for the facility.Sufficient manual dexterity which permits the employee to operate standard office equipment.Sufficient body mobility, flexibility, and agility to occasionally lift and carry objects up to 50 pounds regularly, lift objects weighing up to 15 pounds overhead, and to work and travel frequently from an office environment, to branch and customer locations.Work in an office environment and requires sitting for long periods of time.Must be able to operate a motor vehicle and possess a valid driver’s license.Position Type/Expected Hours of WorkFull-time position; Standard days and hours of work are Monday through Friday and must be available for holidays and after hours as business needs dictate. Schedule may vary but workday can regularly exceed 10 hours. Employee is paid to complete the job regardless of the number of hours.TravelIntermediate to frequent travel throughout area of responsibility is expected with this position. Overnight travel constitutes less than 20% of the time.Work EnvironmentHayden is a hands-on work environment. Regardless of position, no job is beneath any team member and all team members are expected “to get their hands dirty” from time to time. We have two core goals; 1. Best executing distributor in the Northwest of any product and 2. Make our customers more profitable. Four core values guide us to achieving those goals; 1. Professionalism, 2. Respect, 3. We Care, 4. Engagement.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.Primarily work performed indoors, subject to temperature control of the building. This position occasionally works in an outdoor environment or warehouse which may include exposure to varying temperatures reflective of seasonal weather and other varying conditions.The noise level in the work environment is usually moderate.Diversity creates a healthier atmosphere. Hayden is committed to building a diverse team of talented individuals who bring different perspectives to the business and who feel a sense of inclusion and belonging when they join our team. Individuals seeking employment at Hayden are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and physical requirements of the position. The decision on granting reasonable accommodation will be on a case-by-case basis.Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. #J-18808-Ljbffr