Project Manager

Responsible RecruiterBenefits: Health insurance, opportunity for advancement, paid time off, training & development, wellness resources, 401(k), 401(k) matching, dental insurance. Tired of Being Just Another Name on a Job Site Instead of the Person Who Actually Closes and Delivers?If you're the person who can walk into a client's worst day and turn it into a 5-star experience... the one who closes with confidence, documents with precision, and fights for the client all the way through the insurance process — but you're tired of disorganized companies, empty growth promises, and roles that don't reward you for the revenue you actually bring in, keep reading.Who This Is For:A natural closer with a strong sales acumen and a track record to back it up.Someone who takes extreme ownership of a project from first call to final invoice — no passing the buck.A relationship-builder who earns trust fast and turns stressed-out clients into loyal, 5-star reviewers.Someone technically sharp enough to speak the language of restoration, insurance, and construction with confidence.A collaborator who lifts up other Project Managers instead of competing with them.Someone who thrives in a start-up mentality environment — metrics-driven, growth-focused, and never satisfied with "good enough."What This Role Really Looks Like:This is a Project Manager role with United Water Restoration Group (UWRG) — a property damage mitigation industry disruptor providing 24/7/365 restorative solutions for water, fire, mold, asbestos, and other hazardous material damage. For more than 6 years, our independently owned Long Island, NY organization has grown to serve homeowners, businesses, and property managers across the island — and we're a five-time winner of "Best Restoration Specialist" on Long Island. You'll own all stages of a project from lead conversion through final invoicing, including:Conversion of Job Leads into Memorable 5-Star ExperiencesResponding promptly to urgent property damage calls, ensuring 24/7 availability for clients.Providing solutions based on client needs and long-term goals.Ensuring client satisfaction throughout the project lifecycle, creating lasting impressions that turn into 5-star reviews.Extreme Ownership for Crushing Revenue GoalsMaintaining detailed, real-time documentation of project scope, progress, and client interactions.Maximizing opportunities for all phases of work (contents, asbestos abatement, rebuilds, etc.) that add real value for the client.Managing client and stakeholder expectations while ensuring projects are delivered on target.Preparing, justifying, and defending invoices with insurance carriers while advocating for clients and stakeholders.Building a Culture of Effective & Positive CollaborationProviding guidance and expertise to fellow Project Managers when needed.Promoting collaboration, accountability, and continuous learning across the organization.If you need constant hand-holding or shy away from closing deals and defending invoices, this isn't for you. If you're driven, detail-obsessed, and genuinely thrive on delivering a 5-star client experience while hitting revenue goals, you'll thrive here!What You Get Here (That You Don't Get Everywhere Else)A team culture built on accountability, collaboration, and continuous learning — not office politics.Real ownership of your projects and your client relationships from start to finish.A company with a start-up mentality and a track record of real, measurable growth.Leadership that values results and metrics as much as reputation and client experience.Must Haves:Excellent communication and relationship-building skills with clients, stakeholders, team members, and partners.Proven ability to manage multiple projects with urgency under tight deadlines.Availability to respond to urgent situations outside standard business hours (on-call rotation required).Incredible selling ability reflected in a strong closing ratio.3+ years of project management experience, preferably in restoration, construction, or a related industry.Strong knowledge of restoration processes, insurance claims handling, and industry standards.Exceptional organizational and documentation skills with keen attention to detail.Valid driver's license and reliable transportation 24/7.Safety-first mindset; OSHA certification preferred.IICRC WRT & FSRT Certifications, or willingness to get.NYS DOL Mold Supervisor License, or willingness to get.Tech-savvy with email, mobile apps, computers, tablets, and smartphones.Xactimate software experience preferred.What Success Looks Like:Leads convert into signed projects at a strong closing ratio.Clients consistently leave 5-star reviews and refer new business.Projects are documented thoroughly and delivered on target, phase by phase.Invoices are accurately prepared, justified, and successfully defended with insurance carriers.Salary: $68,000 - $75,000 annually, commensurate with experience ( + bonuses and commission)