Intake Coordinator

Benefits: Company parties Training & development Overview We are seeking a motivated and detail-oriented Patient Navigator/ Intake Coordinator to join our dynamic team. The ideal candidate will play a crucial role in ensuring the smooth operation of our office by providing exceptional administrative support. This position requires strong organizational skills, effective communication abilities, and a customer-focused mindset. If you thrive in a fast-paced environment and are passionate about delivering top-notch service, we encourage you to apply.

Responsibilities - Manage daily office operations and ensure efficient workflow. - Serve as a point of contact for clients and doctor's offices, providing excellent customer support and service. - Handle phone systems, directing calls appropriately and taking messages as needed. - Assist with data entry tasks, maintaining accurate records and databases. - Support medical reception duties, including scheduling appointments and managing patient inquiries. - Utilize Google Suite for document creation, data management, and communication. - Organize and maintain office files, both physical and electronic. - Collaborate with team members to ensure smooth administrative processes. - Provide assistance in office management tasks as required. - Work with claims department to ensure receivables are paid in a timely fashion. - Assist with onboarding of new personnel

Experience - Previous experience as a Patient Navigator/Intake Coordinator or in a similar role is preferred. - Familiarity with medical receptionist duties is a plus. - Bilingual candidates are highly desirable to enhance communication with diverse clientele. - Strong organizational skills with the ability to manage multiple tasks efficiently. - Excellent customer service skills with a focus on client satisfaction. - Proficient in data entry and comfortable using various office software applications, particularly Google Suite. - Experience with office management practices is advantageous.

Join us in making a positive impact through your administrative expertise!

Qualifications - Strong administrative experience with proficiency in Google Suite and Microsoft Office - Excellent organizational skills with a proven track record in office management - Bilingual proficiency in English and Spanish for effective communication is a plus - Skilled in data entry and maintaining accurate records - Previous experience in medical reception or administrative support roles - Ability to provide exceptional customer service and handle various administrative tasks efficiently

Job Type: Full-time

Benefits:

Paid time off