Field Supervisor

Job Type


Full-time

Description

Excellent opportunity for a highly motivated individual that enjoys social services and the elderly. Universal Metro Aging Services is a Not-For-Profit organization that aims to serve immigrant populations of India, Pakistan, Bangladesh, the Middle East, Latin America and Europe. UMAS is a small, family run organization. The perceptive employee would need to have experience with that or have experience wearing multiple hats. In addition, perceptive employee should be able to work autonomously, be a self-starter, and have initiative and lots of follow through. This position requires frequent travel to client homes within the assigned service area.

Roles and Responsibilities

• Oversee in-home caregiving services and ensure quality care delivery
• Conduct home visits to monitor client satisfaction and caregiver performance
• Support business growth through marketing and community outreach
• Resolve issues between clients and homecare aides
• Provide coaching and support to caregivers
• Document visit reports and follow-ups
• Ensure compliance with company policies and regulations
• Report incidents or concerns promptly
• Build strong relationships with clients and families
• Act as a point of contact for client concerns
• Participate in community outreach and networking
• Develop relationships with referral sources
• Assist with marketing and client acquisition efforts

Requirements

Basic Qualifications include

• Education: High School Diploma or Equivalent. Bachelor's degree in human services, social work gerontology, activity therapy, recreation, physical therapy, art therapy or related field preferred. Associate degree acceptable.
• Experience: Pervious experience working with older adults or in an adult day care environment preferred.
• Physical exam (no more than 6 months prior to employment)
• CPR/First Aid certification or willing to be become certified
• Proficient in Microsoft Office Products (Outlook, Word, PowerPoint, Excel, etc.)
• Excellent communication skills, including oral, written and presentation
• Self-motivated, creative, flexible and results driven
• Ability to be a productive team member/player

Additional qualifications include

• Being fluent in English/Spanish.