Senior HR Business Partner

Guardian Pharmacy HR Business Partner

Atlanta, Georgia, United States of America

Extraordinary Care. Extraordinary Careers.

With one of the nation's largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career.

Our unique business model combines the personal touch of locally operated pharmacies with the robust support of our Atlanta-based corporate team, ensuring best-in-class pharmacy care for our customers.

Why Guardian Pharmacy? We're reimagining medication management and transforming care.

Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered.

We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you.

Working closely with the Support Services HR department, is responsible for supporting the locations in their region and ensuring the effective and timely delivery of HR services, including but not limited to; workforce planning, talent acquisition, employee relations, performance management, compensation, benefits, and leadership development. The SRHRBP is a trusted advisor to the management team and formulates partnerships across the HR function to deliver value-added service to management and employees that reflect the business objectives of the organization. The SRHRBP will identify opportunities and drive initiatives for organizational improvement. The SRHRBP maintains an effective level of business literacy and confidentiality regarding each location's financial position, mid-range plans, culture, and its competition.

Attributes Required:

• Work Ethic/Integrity possesses intrinsic drive to excel, as well as holds values in line Guardian's philosophy
• Leadership ability to lead project teams to deadlines, while maintaining strong team orientation
• Relational ability to build relationships at all levels, inside and outside the organization, and become "trusted advisor"
• Strategy and Planning ability to think ahead, plan and manage time efficiently
• Problem Solving ability to analyze causes and solve problems at both a strategic and functional level
• Team Oriented ability to work effectively and collaboratively with all team members

Essential Job Functions:

• Partner with each location to increase their productivity by ensuring HR support is delivered in a timely and effective manner, identifying and mitigating operational risk around people transactions and ensuring the HR strategy is effectively implemented.
• Coach, guide, advise, mentor, and develop the HR Generalists in your assigned area. Assist in the screening, selection, and training of the HR Generalist. Provide ongoing feedback to the HR Generalist and the HR Generalist's direct manager; assist with annual evaluations.
• Serve as a SME for HR Business Partners on integrating into, supporting, and influencing locations in their assigned regions.
• Work with the local management teams to address and investigate employee relations and morale issues; develop resolution and provide work-related advice, guidance and direction to resolve employee issues; work with managers to bring policy and performance issues to resolution; recommend updates as appropriate, to policies that affect employees.
• Provide advice and guidance to managers on people issues such as staffing, performance management, compensation, organizational development, and leadership development, while ensuring compliance with all applicable local/state/federal employment laws and regulations.
• Drive talent acquisition activities in order to ensure staffing needs are met; working in conjunction with the Director, Talent Acquisition in Atlanta and the local leadership team to screen, interview and evaluate candidates for professional and supervisory/management positions. Assist with training managers/supervisors on effective recruiting/interviewing skills and processes. Build a bench of talent for future needs.
• Ensure that proper onboarding, orientation, and initial training processes are in place and are being followed.
• Provide leadership and guidance on the annual review process and compensation strategy. Working with Support Services HR, ensure the local leadership teams' adherence to the performance evaluation and merit increase procedures.
• Provide guidance, support and direction in the areas of workforce planning and succession planning; work with the local management teams to develop labor and staffing goals for annual Business Planning process; assist with the creation of the Business Plan labor tabs.
• Ensure organization charts and job descriptions are accurate, and future positions are budgeted; assist with tracking staffing to budget and ensure that the proper processes are followed for Addition to Headcount requests.
• Work with the Manager, HR & Organizational Effectiveness, to identify training needs and individual executive coaching needs; assist in the training/coaching as needed, or in identifying outside resources. Participate in the evaluation and monitoring of success of training programs. Follow-up to ensure training objectives are met.
• Ensure that HR initiatives and programs, including benefits and benefits open enrollment, are communicated effectively to employees and management teams.
• Analyze trends and metrics in partnership with the Support Services HR team to develop solutions, programs and policies.
• Recommend new approaches, policies and procedures to continually improve efficiency of the Support Services HR team and services provided.
• Communicate needs proactively with the Support Services HR team and local management teams, seeking to develop integrated solutions.
• Provide guidance to pharmacy HR support staff on execution of administrative tasks to ensure effective and timely delivery of HR services.
• Mentor and develop pharmacy HR support staff.
• Assist with all other HR projects on an as needed basis.

Education and/or Certifications:

• Bachelor's Degree required; Human Resources related field preferred
• PHR/SPHR or SHRM-CP/SHRM-SCP certification required
• Valid driver's license and clean driving record

Skills and Qualifications:

• 8+ years of progressive Human Resources experience (advanced degree may substitute for experience)
• Experience providing HR support to multiple locations and working on-site in a business unit required.
• Working knowledge of multiple human resource disciplines, including employee relations, performance management, federal and state employment laws, coaching and development, workforce planning, and talent acquisition.
• Ability to objectively coach management and employees through complex, difficult, and emotional issues.
• Excellent written/verbal communication and interpersonal skills.
• Must have proven organizational skills and excellent PC skills.
• Experience with HRIS system preferred; experience with Workday a plus.
• Must possess ability to work to deadlines and effectively handle multiple priorities.
• Ability to work independently and deliver to deadlines.
• Ability to solve problems with minimal direction.
• Great attention to detail and accuracy.

Work Environment:

• Requires up to 75% travel, by air and ground
• Ability to work flexible hours

What We Offer:

Guardian provides employees with a comprehensive Total Rewards package, supporting our core value of, "Treat others as you would like to be treated."

Compensation & Financial:

• Competitive pay
• 401(k) with company match

Family, Health & Insurance Benefits (Full-Time employees working 30+ hours/week only):

• Medical, Dental and Vision
• Health Savings Accounts and Flexible Spending Accounts
• Company-paid Basic Life and Accidental Death & Dismemberment
• Company-paid Long-Term Disability and optional Short-Term Disability
• Voluntary Employee and Dependent Life, Accident and Critical Illness
• Dependent Care Flexible Spending Accounts

Wellbeing:

• Employee Assistance Program (EAP)
• Guardian Angels (Employee assistance fund)

Time Off:

• Paid holidays and sick days
• Generous vacation benefits based on years of service

The Guardian Difference:

Our clients require pharmacy services that aren't "cookie cutter." That's why every Guardian pharmacy is locally operated and empowered with the autonomy to tailor their business to meet their clients' needs.

Our corporate support offices, based in Atlanta, Ga., provide services such as human resources, business intelligence, legal, and marketing to promote the success of each Guardian location.

Regardless of your role at Guardian, your voice and talents