Ophthalmic Technician

Job Description Job Description Love Working With People? Turn Your Customer Service Skills Into a Healthcare Career. Ophthalmic Technician (Healthcare / Clinical) Full Time | On-Site | Travel to Satellite Clinics No prior ophthalmology experience required - training provided! Why Work with Us At Retina Specialty Institute and Southern Eye Group, our mission is simple but powerful: improving lives by saving sight. We deliver patient-centered care, combining advanced technology and clinical expertise with genuine compassion. We believe our people are our greatest strength and strive to create an environment where team members feel supported and can grow. Together, we make a difference every day. About the Role The Ophthalmic Technician works closely with physicians to help care for patients with eye conditions. In this role, you will prepare patients for exams, perform eye testing, assist during procedures, and document information in the Electronic Medical Record (EMR). You'll play an important role in helping patients feel comfortable, informed, and cared for during their visit while helping the clinic run smoothly during busy schedules. This is an excellent opportunity for someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in delivering excellent service. No ophthalmology or medical experience is required; we provide training and support to help new team members succeed! Experienced and certified technicians should take on more advanced responsibilities, while entry-level team members will receive training and mentorship to grow in the role. What You'll Do * Prepare patients for eye exams and treatments by escorting them to rooms and explaining next steps * Take patient medical histories and perform eye testing * Administer eye drops and other medications under direction by the physician * Perform specialized eye testing such as eye pressure measurements, visual fields, and OCT imaging * Accurately document patient information and test results in the Electronic Medical Record (EMR) * Assist physicians during examinations, laser procedures, and minor surgical procedures * Prepare and sanitize exam rooms, instruments, and equipment before clinic and between patients * Educate patients on follow-up care, medications, and instructions provided by the physician * Answer phone calls about patient care questions, symptoms, or prescription requests What We're Looking For * High school diploma or equivalent required; Associate's degree or higher preferred * At least one year customer-service experience working in a fast-paced environment, such as restaurants, retail, hospitality, or healthcare (healthcare experience not required) * Willingness and ability to travel regularly to satellite clinic locations * Ophthalmology or optometry practice experience is a plus, but not required Skills That Help You Succeed * Professional demeanor with strong interpersonal and communication skills * Demonstrated ability to maintain accuracy, consistency, and attention to detail * Comfort using technology and learning electronic healthcare systems, including EMR/EHR * Familiarity with medical terminology, clinical procedures, diagnostic testing, and infection control (training provided) * Strong organizational and prioritization skills to support smooth and efficient clinic flows * Ability to remain calm, professional, and effective in fast-paced or high-pressure environments * Ability to work independently while also collaborating effectively within a team * Commitment to patient confidentiality and compliance with HIPAA and company policies * Openness to change and innovation, with the ability to learn, adapt to, and support evolution in a growing organization Ready to Make a Difference? If you enjoy working with people, want to learn new skills, and are interested in growing a career in healthcare, we encourage you to apply. Apply today and help us continue improving lives by saving sight! Offered Benefits: * Competitive compensation commensurate with experience. * Health, dental, and vision insurance. * Life insurance, disability coverage, and ancillary benefits. * 401(k) eligibility with company match. * Paid time off and paid holidays. * Opportunities for professional development and certification. * Supportive, team-oriented work environment with engaged, accessible leadership. Provider Registration: Retina Specialty Institute is registered with the Florida Agency for Health Care Administration (AHCA). For information on our provider status, visit the Florida Practitioner's Database: Equal Opportunity Employer: Retina Specialty Institute and Southern Eye Group are equal opportunity employers. We value diversity and are committed to creating an inclusive environment. We comply with all applicable laws prohibiting discrimination against employees and applicants based on protected characteristics. Physical Requirements and Work Environment: The physical requirements described are representative of those required to perform the essential functions of this position. The work environment characteristics reflect the conditions under which those functions are performed. Reasonable accommodations for individuals with disabilities may be made in accordance with applicable law, provided such accommodations do not impose an undue hardship on the Company. The examples listed below are representative and not intended to be all-inclusive. The essential functions of this position require frequent standing, walking, bending, with occasional sitting. The role may require lifting or carrying up to 50 pounds and assisting patients. Manual dexterity and visual acuity sufficient to operate equipment and document patient information are required. Work is performed in a climate-controlled medical office environment with moderate noise levels, frequent interruptions and interactions, and a fast-paced clinical workflow. Regular travel to satellite clinic locations may be required. Other Duties: This job description provides an overview and is not intended to be exhaustive. Duties and responsibilities may change over time to meet organizational needs, with or without prior notice. Clinic hours are 7:00 AM-6:00 PM, Monday through Friday. Availability during these hours is necessary, though you may not be scheduled for the full time range.