Project Manager
Pho Prime, LLC
Project Manager Opportunity Summary As a Project Manager, you will direct and coordinate clients' service agreements and contracts. You will work in cooperation with the Sales and Service Department to develop and maintain a satisfied and loyal customer base through excellent customer service, performing the duties personally and through subordinate managers. Job Duties Reviews contract proposals/quotes for accurate specifications, time frames, pricing, procedures for accomplishing the project, staffing requirements, and allotment of available resources to various phases of the project. Learn and understand client-provided platforms when necessary. Participate in site-specific safety orientations and obey all client site rules and regulations. Report to the client job site daily for site meetings and project coordination when requested. Participate with the client quality team during daily walk-through inspections. Document each issue in client provided platform. Respond to any open issues in the client platform within 24 hours of creation. Communicate directly with the manufacturer and/or customer on each issue to ensure complete understanding and chain of events. Close all open issues once a resolution has been accepted. Work directly with the service department and manufacturer to ensure permanent corrective actions are in place. Uses vendor selection and relationships to maintain the highest possible margin. Coordinates with operational management for the use of technician labor, communicating time schedules and customer commitments. Monitor the technician's performance on the job, providing feedback to management and identifying training and tooling needs. Monitors project progress throughout each phase, comparing activity to schedule and budget, advising management and sales personnel of any issues or concerns. Provides management with regular status reports of all active projects. Confers with project personnel internal and external to provide technical advice and to resolve problems. Works with Sales Team to generate new business opportunities by identifying new opportunities in the field, participating in trade shows and trade associations, and providing technical support when necessary. Work Experience & Qualifications Bachelor's degree from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. Strong verbal and written communication, leadership, and customer service. Computer and software skills including Microsoft Office Suite. Employee Benefits & Rewards 8 Paid Holidays & 1 Paid Wellness Day Paid Time Off Employee Referral Bonus Program Medical, Dental & Vision Insurance 401k with Company Match Company Paid Training Growth & Company Match Competitive wages and Benefits. AAP/EPE/M/F/Vets/Disabled, DFWP. About the Company W.W. Williams was founded in Columbus, Ohio, in 1912. The W.W. Williams Companies has a broad portfolio of businesses located throughout the U.S. and Mexico. Under the long-standing brand, W.W. Williams Companies comprise one of the nation's largest sales and service providers of industrial power products with an extensive network of 44 facilities employing more than 500 service technicians. It offers service and repair, OEM product sales, and supply chain management solutions. Its products and service offerings include diesel engines, transmissions, bumper-to-bumper truck repair, transport refrigeration, power generation systems, and supply chain logistics services. When you join the W.W. Williams team, you become part of a company that impacts millions of Americans daily. As a leader in the transportation service, repair, and parts industry, W.W. Williams offers flexibility and tailored solutions for your transportation repair needs. Our mission is to be the trusted provider of innovative, timely solutions that surpass your expectations. Join us for a career where you'll grow both personally and professionally in a welcoming, diverse, and inclusive environment. #J-18808-Ljbffr Pho Prime, LLC
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