Packaging Engineering Master Data Coordinator

Job Description

Job Description

Heartland Food Products Group is a global leader in the consumer-packaged goods (CPG) industry, producing low-calorie sweeteners, coffee, coffee creamers and liquid water enhancers. We manufacture and market Splenda, the #1 brand in the low-calorie sweetener category and the most recognized in the world.

We make coffee, tea and water taste better and help people live happier, healthier and longer lives by making it easy to reduce sugar.

We offer an excellent compensation and benefits package. Come grow with us! This role is 100% onsite, at the manufacturing plant in Indianapolis, IN.

Scope:

The Packaging Engineering Master Data Coordinator provides technical and administrative support to Heartland Food Products packaging projects and master data daily workflows by supporting packaging development activities, maintaining packaging master data, and supporting continuous improvement as directed. This is a key support services role responsible for ensuring the accuracy and integrity of packaging/product data, packaging specifications, documentation, reviewing die lines applied to artwork and product data throughout the packaging lifecycle. Packaging project support includes documenting packaging testing, shelf-life studies, production data analysis, packaging validation support and coordination with vendor partners. This position plays an important role in ensuring packaging and data information is accurate, changes are executed efficiently, and new packaging products are successfully introduced into production. The position is primarily office based but approximately 30-40% of the time will be spent supporting packaging validations, product trials, manufacturing observations, and implementation activities in the production environment. The Packaging Engineering Master Data Coordinator has key daily workflows that will support successful commercialization of products for Heartland.

Essential Duties and Key Responsibilities:

• Support the Senior Packaging Manager with packaging development, optimization, commercialization, and continuous improvement initiatives.
• Maintain accurate packaging, product, and master data throughout the product lifecycle, including new product introductions, engineering changes, and product discontinuations, ensuring data integrity across ERP/PLM and related business systems.
• Develop, maintain, and control packaging specifications, product documentation, bills of materials (BOMs), testing records, engineering files, and technical documentation.
• Coordinate packaging validations, shelf-life testing, product trials, and implementation activities while documenting results and supporting successful commercialization.
• Analyze packaging and production performance data, prepare reports and dashboards, and identify trends and opportunities that support engineering decisions and operational improvements.
• Collaborate with Packaging Engineering, Product Development, Quality, Operations, Purchasing, Commercialization, and suppliers to support product launches, packaging changes, and material management.
• Coordinate and monitor cross-functional workflows for new product introductions and product changes, ensuring timely approvals, accurate documentation, and effective communication.
• Support production on the manufacturing floor conducting packaging trials, process observations, validations, and data collection.
• Identify opportunities to improve documentation, master data governance, packaging processes, and workflow efficiencies while promoting best practices for data accuracy.
• Support special projects and provide technical and administrative assistance for packaging engineering, product development, and continuous improvement initiatives as assigned.

Basic Qualifications

• Bachelor's degree in Packaging Engineering, Engineering, Manufacturing, Operations, Supply Chain, IT or a related technical field preferred (or equivalent combination of education and experience).
• Minimum of 1 years of experience in packaging, manufacturing, engineering support, quality, IT or data management.
• Experience maintaining ERP, PLM, or other data management systems (e.g., Syspro, SAP, Oracle, Microsoft Dynamics, or similar).
• Strong proficiency in Microsoft Office 365, particularly Excel, Word, Teams, and SharePoint.
• Strong analytical, organizational, documentation, and data management skills.
• Experience entering, validating, maintaining, and analyzing technical, product, or production data.
• Excellent communication and interpersonal skills with the ability to collaborate effectively across multiple departments.
• Ability to manage multiple priorities while maintaining exceptional attention to detail.
• Comfortable working in both an office environment and a manufacturing facility.

Preferred Qualifications

• Experience supporting packaging engineering, product development, or food manufacturing operations.
• Experience with product master data management, ERP/PLM systems, engineering change management, or new product introduction (NPI) processes.
• Experience maintaining product specifications, bills of materials (BOMs), and technical documentation.
• Experience with packaging validation, shelf-life testing, product trials, and commercialization activities.
• Familiarity with production metrics, line efficiency, Lean Manufacturing, and continuous improvement methodologies.
• Experience working on material tracking.
• Experience using reporting or business intelligence tools such as Power BI.
• Knowledge of food safety, packaging materials, regulatory requirements, quality systems, and documentation control.
• Demonstrated ability to improve processes, enhance data accuracy, and support cross-functional project execution.

Physical Demands:

• Must be able to physically perform the functions of climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
• Must be able to work seated using a computer and phone for long periods of time
• Must be able to work extended hours, such as daily overtime and an occasional weekend
• Must possess visual acuity to document company records
• Continuous walking throughout plant and distribution center
• Lifting up to 40 pounds