Quality Control Technician

Quality Control Technician

To ensure that Quality Control (QC) procedures are conducted in compliance with standards of Good Manufacturing Practices, thereby providing continuous support to our product quality and customer service performance in the SLC factory.

Scope / Dimensions of Role :

• Delivery of accurate and reliable QC processes (e.g. analysis) to support the targets and needs of the business.
• Challenging and passionate about Quality, taking responsibility and ownership for compliant processes that continually improve.

Responsibilities / Accountabilities :

• Conducting analysis in accordance with relevant Good Manufacturing & Control Laboratory Practices
• To ensure that analytical chemistry results are checked, approved, recorded and available for inspection
• To ensure that equipment used is maintained and calibrated to appropriate standards.
• To understand and follow all necessary Health & Safety systems and ensure that work is consistent with safe working practices.
• To provide effective application of analytical investigations, non-conformance reporting and change management within QC as defined in SOPs.
• To have responsibility for adherence and timely completion of quality systems processes (e.g. OOS/QDR/CC) in line with current SOP's. To ensure that effective CAPA are appropriately implemented.
• To ensure that audit readiness is maintained at the agreed level.
• To maintain high standards of laboratory housekeeping in his or her work area.
• To maintain and support the laboratory quality systems.
• To ensure daily workloads are completed in timely manner.

Key Challenges:

• Working in a highly regulated and compliant environment to deliver accurate results.
• Delivering output in an efficient manner against focused lead times.
• Providing clear and effective communication throughout the supply chain.
• Offering a dynamic and flexible attitude to facilitate a fast-moving operation

Skills and Competencies :

• For most positions there is a competency matrix developed. The required functional skills are defined and should be used for the evaluation of candidates for this role
• Competency / Area
• Skill Level
• Supply Excellence
• Analytical Skills & Decision Making
• Offers accurate working practices and delivery of reliable results.
• Reviews and reports data, highlighting spurious incidences (e.g. Trending)
• Contributes to investigations and offers conclusions to support management in decision-making
• MS Office Skills

Personal Attributes :

• Good communication skills with the ability to present information in a clear and concise manner.
• High level of accuracy in working practices with close attention to detail.
• Ability to integrate cross-functionally to support customer service and investigations.
• The business language is English, therefore fluency in English is essential and fluency in local languages advantageous
• In line with core values, the candidate will be achievement focused and able to work in a direct and often pressurized environment. Entrepreneurial skills in terms of innovation and problem solving are key along with tenacity, tough-mindedness and ability to influence and demonstrate strong team working abilities and commitment.

Professional Qualifications/ Experience

• Requires a Bachelor's degree in Chemistry or related field or an equivalent combination of education and experience.
• Requires basic understanding of HPLC or ICP and other scientific instrumentation.
• Excellent organizational and communication skills with ability to work cross functionally.
• LIMS and/or other data systems experience a plus.
• Ideally experience in food, dietary supplements or pharmaceutical GMP/GLP
• Ability to work on own initiative in an accurate and reliable manner