Marine Service Advisor
$60k - $80kRiver Valley Power & Sport - Marine
Job Description
Job Description
Salary: $60,000$80,000+ Base + Commission
Marine Service Advisor
Boat Service Marine Repair Customer Service Parts & Service Operations
Red Wing, MN | Full-Time | Benefits Included
Base + Commission $60,000$80,000+ Annual Earnings
Do you enjoy boating, spending time on the water, and helping fellow boaters keep their season running smoothly?
River Valley Marine of Red Wing is hiring a Marine Service Advisor to join one of the Top 10 Marine Dealers in North America. We are looking for a customer-focused professional who enjoys the boating lifestyle, understands the importance of exceptional service, and takes pride in helping customers maintain and enjoy their boats.
This role is ideal for someone with experience in marine service, boat repair, marina operations, powersports service, RV service, automotive service advising, or dealership operations who wants to build a long-term career in the marine industry.
If you enjoy being around boats, talking with boat owners, solving problems, coordinating repairs, and helping customers maximize their time on the water, we'd love to meet you.
Why Join River Valley Marine?
- Earn $60,000$80,000+ annually
Join a Top 10 Marine Dealer in North America
Full-time, year-round career opportunity
Work around premium boats, pontoons, fishing boats, surf boats, and marine products every day
Stable dealership environment with strong growth opportunities
Employee discounts on boats, parts, accessories, and marine gear
Team-oriented culture with boating enthusiasts and industry professionals
Opportunity for long-term advancement within a growing marine dealership group
What You'll Be Doing
- Serve as the primary point of contact for boat owners regarding service, repairs, maintenance, and seasonal needs
Write and manage repair orders accurately and efficiently
Provide estimates for labor, marine parts, accessories, and repair work
Coordinate scheduling and workflow between customers and technicians
Communicate service updates, timelines, and recommendations professionally
Assist customers with preventative maintenance and boating-related service questions
Coordinate boat drop-offs, pickups, and seasonal service scheduling
Manage marine parts inventory, returns, and cycle counts
Document customer concerns and service history within LightspeedEVO
Follow up after service to ensure customer satisfaction and build long-term relationships
Support dealership goals focused on service excellence and customer retention
Marine Experience We Value
Marine service advisor Boat service writer Boat ownership Marina operations Marine technician support Service department experience Powersports service advisor Automotive service advisor RV service advisor Parts specialist Boat maintenance knowledge Fishing enthusiast Lake lifestyle Customer relationship management Dealership operations Marine parts experience Seasonal storage and winterization knowledge
What We're Looking For
- Passion for boating, fishing, watersports, or the marine lifestyle
Customer service experience required
Service advisor, dealership, marina, or marine industry experience preferred
Strong communication and relationship-building skills
Excellent organizational and multitasking abilities
Ability to thrive in a fast-paced dealership environment
Strong attention to detail and follow-through
Comfortable using computers and dealership software systems
Experience with LightspeedEVO, Outlook, Excel, or SharePoint is a plus
Team-oriented mindset and positive attitude
Schedule
- MondayFriday | 8:30 a.m.5:00 p.m.
Full-time, permanent position
Year-round employment
Benefits
Medical, Dental & Vision
- Medical plans available starting around $50/month
Dental insurance options
Health Savings Account (HSA) available
Vision service discounts
Retirement & Financial
- 401(k) with Traditional and Roth options
Company match of 50% up to 6%
Financial planning resources and expert guidance
Additional Coverage
- Life insurance
Short-term disability
Accident coverage
Critical illness coverage
Supplemental insurance options
Employee Wellness
- Employee Assistance Program (EAP)
Doctor on Demand virtual healthcare
Wellness Marketplace discounts
Get Active wellness program
Time Off & Extras
- Paid Time Off (PTO)
Paid holidays
Company-provided apparel
Employee discounts on boats, marine accessories, and parts
About River Valley Marine
Since 1996, River Valley Companies has been a family-owned marine and powersports dealership group serving Red Wing, Rochester, and Lake Minnetonka. Our success is built on passionate employees who care about boating, customer service, and delivering an exceptional ownership experience.
We believe boating creates lifelong memories, and our team plays an important role in helping customers enjoy every moment they spend on the water.
If you're passionate about boats, enjoy helping people, and want to build a career in the marine industry, apply today.
Interviews are being scheduled immediately.
$1,000 - $1,400 per week
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