General Maintenance Technician

About MaxHealth MSO

MaxHealth MSO is a Texas-based Management Services Organization formed through the merger of Elis Medical Corporation and Elevate Health Management. We provide operational and administrative support to a growing network of practices across Austin, Dallas–Fort Worth, Houston, San Antonio, and surrounding communities.

We support:

• MaxHealth Family, Internal & Sports Medicine
• Elevate Brain Injury & Mental Health

Together, our practices deliver comprehensive care including Primary Care, Urgent Care, Direct Primary Care, Personal Injury, Mental Health, Brain Health, and Longevity Medicine.

Our mission is to provide high-quality, compassionate, and innovative healthcare while fostering a collaborative, respectful, and service-driven workplace culture.

At MaxHealth MSO, we believe communication, integrity, empathy, and teamwork drive both patient outcomes and employee success.

Visit our company websites:

We are seeking an LMRT/NCT certified Medical Assistant to join our team at MaxHealth MSO! This role will support our providers and perform day-to-day medical assistant duties while contributing to a positive, efficient work environment. As a Medical Assistant, you will be responsible for providing nursing care to clinic patients under the direct supervision of physicians and managers. You will train with our existing Medical Assistants in various administrative, support, and clinical duties.

This position is currently part-time/PRN, approximately 2–3 days per week. However, full-time opportunities may be available for candidates with prior Medical Assistant experience/skills or a willingness to be cross-trained and learn additional MA responsibilities.

Responsibilities:

• Understands and performs office procedures, after reasonable training. Only performs clinical procedures (i.e., injections) signed off to perform.
• Assesses patient's general condition and takes vital signs, weight, medications, and dosage review.
• Perform radiologic procedures in accordance with LMRT/CRT licensing standards, ensuring accurate imaging, patient safety, and proper documentation.
• Documents all activities/interventions, patient/family responses, medication dispensed/prescribed, phone calls, etc., in the electronic medical record.
• Ensures follow-through on all patient needs that come through the clinical office and communicates with COS on any patient issues.
• Adheres to infection control/safety guidelines and confidentiality policies.
• Uses a computer for patient charting, test ordering, secure patient communications, and appointment scheduling as needed.
• Pays attention to detail and keeps work/office/common area(s) clean, orderly, and organized.
• Cleans exam and procedure rooms between patients and at the end of day, following established cleaning protocols and in accordance with OSHA guidelines for safety.
• Assists in re-stocking supplies in exam and procedure rooms and helps monitor supply levels using inventory tracking and other systems.
• Packages and sterilizes surgical equipment, participates in the maintenance and general upkeep of autoclave sterilizers, endoscopes, procedure equipment, and other materials as necessary, following established protocols.
• Collects and processes urine and blood samples for testing.
• Able to maintain composure during times of confusion.
• Maintains a pleasant and courteous manner.
• Willing to assist with training new personnel.
• Willing to be cross-trained to another position when necessary.
• Ensures departmental HIPAA compliance and communicates with the COS and/or Privacy Officer when necessary.
• Communicates with COS regarding back-office equipment issues that arise, causing a delay in data entry and/or work efficiency.
• Remains engaged and shares ideas to improve patient care, work efficiency, and job satisfaction.
• Follows Company Handbook and adheres to the Dress Code.
• Other duties assigned by COS.

Requirements:

• Knowledge of basic nursing principles and protocols.
• Must be computer literate and have a working knowledge of medical practice management systems and electronic medical records.
• Must have basic knowledge of medical terminology.
• Minimum of 1 year experience working as a medical assistant in a physician office preferred.
• Primary care/PCP experience preferred.
• Knowledge of policies and procedures related to infection control, environmental safety, and patient confidentiality.
• Active Limited Medical Radiologic Technologist (LMRT) or Non-Certified Technician (NCT) license is required.
• Knowledge of medical chart reporting/records.
• Possess a strong work ethic and a desire to excel.
• Be self-motivated and have a positive attitude.
• Possess the ability to maintain professionalism and focus in a busy environment.
• Be personable, compassionate, and a patient advocate.
• Skill in appropriate assessment and assistance techniques.
• Skill in appropriate use of universal precautions, safe workplace, and confidentiality methods.
• Skill in health information management by appropriately charting patient data.
• Maintains up-to-date certification, if applicable.
• Ability to relate and deal with providers and coworkers in a positive and professional manner.
• Ability to operate office equipment, including but not limited to fax, copier, and scanner.
• Ability to solve problems in a timely and effective manner.
• Ability to work under stressful conditions with little supervision.
• Ability to be flexible regarding schedule and duties.
• Medical Assistant experience or willingness to learn additional MA duties is preferred.

Environmental/Working Conditions:

• Regularly deals with multiple patient cases and potentially stressful situations.
• Risk of exposure to communicable disease, i.e., viruses, lab specimens, and airborne pathogens.
• Regularly stoops and bends to store/move supplies.
• Must use computer to access and enter patient information.
• Regularly receives high volume of telephone calls.
• Varied activities include sitting, walking, stooping, lifting, bending, and reaching. Must be able to exert up to 50 pounds of force occasionally.
• Must be able to use a variety of office equipment including a phone, writing instruments, PC, fax, and medical equipment including stethoscope, uro-flow machine, centrifuge, scales, and blood pressure cuff.

Benefits:

Benefits may be available for employees working full-time status and may include:

• Dental insurance
• Vision insurance
• Health insurance
• Life insurance
• Paid time off

Schedule:

• Part-time/PRN
• Approximately 2–3 days per week
• Monday to Friday
• Evening and weekend rotation as needed

Language:

• Bilingual English and Spanish (preferred)

Work Location:

• In person

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve. Requirements may be modified to accommodate individuals with disabilities.

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