RN Case Manager

RN Case Manager

The RN Case Manager is responsible for planning and managing the nursing care of an assigned caseload of patients in home or long-term care settings. In collaboration with the interdisciplinary team, the RN Case Manager ensures that patient- and family-directed goals are achieved using a holistic, patient-centered approach. The role includes providing education, facilitating communication, and coordinating care across various sites. Flexibility in work location across care settings is required.

Essential Functions

Assess and identify patient and family goals and needs. Collaborate with interdisciplinary team members to develop and implement individualized care plans. Participate in team meetings and ethical discussions. Educate patients and caregivers about disease progression, medications, nutrition, and hospice philosophy. Coordinate timely and effective responses to changing or urgent patient needs. Maintain accurate, timely, and compliant documentation. Support and educate team members, patients, families, and the broader community. Participate in internal quality improvement initiatives. Facilitate interdisciplinary group (IDG) meetings in the absence of the manager. Perform other duties as assigned.

Qualifications

Knowledge and Critical Skills

Effective verbal, written, and non-verbal communication skills. Understanding of hospice and palliative nursing principles. Cultural competence and ethical decision-making in care delivery. Ability to set professional boundaries and resolve team conflicts. Strong critical thinking and clinical judgment abilities. Proficient in time management, organization, and accountability. Knowledge of infection control and standard precautions.

Experience

Minimum of one year of Registered Nurse experience. Preferred: One year of experience in a hospital medical-surgical or oncology setting. Acceptable alternative: Five years of Licensed Practical Nurse experience within the past five years, including one year of hospital medical-surgical or oncology experience

License / Certification

Current Registered Nurse license in the State of Florida. Valid CPR certification. Current driver's license with an acceptable driving record.

Education

Associate Degree in Nursing (ADN) or Bachelor of Science in Nursing (BSN) from an accredited nursing program.

Other Requirements

Medical clearance for communicable diseases. Up-to-date immunizations (e.g., TB, Hepatitis, Flu). Ability to work extended and irregular hours as needed. Ongoing participation in professional development and continuing education.

This description is intended to describe the general nature and level of work performed by employees assigned to this role. It is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions required of employees in this position. The organization reserves the right to modify or amend the duties of the position or to require that additional tasks be performed as organizational needs change. This description does not constitute a contract of employment, and employment with the organization is at-will, meaning either the employee or the organization may terminate the relationship at any time, with or without cause or notice.

Community Hospice & Palliative Care, including all of its subsidiaries and affiliated companies, is committed to complying with all applicable provisions of the Americans with Disabilities Act (ADA), as amended. We provide reasonable accommodations to qualified individuals with disabilities to ensure equal access to employment opportunities and the ability to perform the essential functions of a position. If you require an accommodation to complete the application process, interview, or perform the essential functions of a role, please contact Human Resources.

We participate in E-Verify to confirm the employment eligibility of all newly hired employees.

Equal Opportunity Employer