Desktop Support Technician
1872 Consulting
Desktop Support Technician
This position will operate in a professional services environment, where we're looking for a Desktop Support Technician to provide white glove customer service. This individual will work with the Service Desk to resolve escalated tickets for technical issues that need to be resolved in person. Other duties include installing and troubleshooting hardware, software, printers, wireless devices, and operating system problems for personal computers inside the multiple environments we support.
What you'll be doing:
- Research, resolve, and respond to questions received via telephone, self-service, email, voicemail, callbacks, and walk-ups in a timely manner, in accordance with the current IT service level agreements
- Install new and recycled PCs and various hardware upgrade components. This includes swapping old/new computers for customers in a break fix environment.
- Acquire and maintain current knowledge of the relevant hardware and applications used by the customers of the Service Desk.
- Install, configure, and troubleshoot network components for all networked personal computers and printers for all companies supported by the Service Desk
- Perform PC operating system and software installation and performance tuning including, but not limited to, memory optimization, and software application settings (standard and custom)
- Use ServiceNow software to create, edit, update and close work order tickets and customer profiles as needed
- Work in conjunction with Service Desk specialists and other support teams in the resolution of customer and support issues to ensure timely distribution of knowledge and positive impact on customer satisfaction
- Configure, deploy, and support company issued mobile devices
- Coordinate disposal of all IT Endpoint related equipment
- Provide enterprise level workstation management including compatibility testing, update distribution, reporting compliance and troubleshooting
- Identify desktop application and OS vulnerabilities while prioritizing and implementing corrective measures
- Maintenance and advancement of desktop management services including remote control, software distribution, asset management, and virus protection services
Skills we're seeking:
- 3+ years of experience with Desktop Support, or similar technical support roles
- Strong experience supporting Microsoft technology such as Windows 7/8/10, Windows Server, Active Directory, Exchange, Office 365, MS Office, Teams, etc.
- Experience supporting mobile devices, both iPhone and Android
Nice to haves:
- Bachelor's Degree, preferably in an IT related field
- Mobile device management and iPhone
- Encryption (i.e. BitLocker) and VPN client
- Networking experience
Vacancy posted 19 hours ago
Similar jobs that could be interesting for youBased on the Desktop Support Technician in Santa Monica, CA vacancy
- ...I.T. consulting company that provides high-end/high-quality support services to various small and medium-sized businesses with an... ...and throughout the US. WHO WE ARE LOOKING FOR The Desktop Technician is responsible for providing technical support, troubleshooting...SuggestedTemporary workWork experience placementRemote workAfternoon shift
Inverselogic
Santa Monica, CA21 days ago $80k - $90k
...Talent Acquisition Key Responsibilities Provide L1 technical support for desktops, laptops, printers, and mobile devices (Windows & macOS).... ...Sharp Brains by 2x Get notified about new Desktop Support Technician jobs in Los Angeles, CA . Los Angeles, CA $72,000.00-$76,00...SuggestedFull timeContract workWork at officeSharpBrains
Los Angeles, CA2 days ago- ...Overview Insight Global is looking for Desktop Support to join one of our largest financial service clients sitting in Los Angeles, CA.... ...working with an onsite five days a week with a team of two other technicians to provide deskside support to those in office. The ideal...SuggestedWork at office
Insight Global
Los Angeles, CA1 hour ago $26 - $31 per hour
...Desktop Support Technician in Los Angeles, CA. opportunity!! Job details: Hosted by: Robert Reyes Salary: $26 - $31 per hour Benefits Competitive Salary Stellar Benefits (Medical, Dental, Vision, Life Insurance) Flexible Schedule Job Stability Career growth Job Details...SuggestedHourly payWork at officeFlexible hoursJobot
Los Angeles, CA3 days ago$30.5 - $41.02 per hour
...re ready to contribute your skills in a supportive, high-performing environment where every... ...Clay Lacy Aviation, the IT Service Desk Technician plays a critical role in delivering exceptional... ...-up, installation, and configuration of desktop hardware and software in compliance with...SuggestedWork at officeLocal areaFlexible hoursClay Lacy Aviation
Los Angeles, CA2 days ago- ...materials will be required with oversight from Facilities. The address of LA office is: Univision 5999 Center Drive Los Angeles, CA 90045 CompTIA A+ self rating 3/5 DELL Laptop/Desktop Warranty Certified self rating 3/5 Desktop Break/Fix Experience should rate: 3/5...Work at office
AA2IT
Los Angeles, CA18 hours ago $25 - $28 per hour
Desktop Support Technician Own Your Future at Psomas Join a 100% employee-owned firm built for long-term thinking, shared success, and meaningful impact. As our Desktop Support Technician for our IT team in Los Angeles, you'll play a key role supporting Psomas employees...Work at officeImmediate startRemote work$40.87 - $43.27 per hour
...Senior Desktop Support Technician Responsibilities Provides technical support and training to PC and Mac users to address and resolve hardware, software and other computer related issues. Assists users in solving problems using available hardware and software tools. Deploys...Hourly payWork at officeMonday to ThursdayThe Azoff Music Company LLC
Los Angeles, CA2 days ago- ...A leading technology service provider in California is seeking a Dynamic PC Support position responsible for troubleshooting and repairing desktop and laptop products. The role requires direct interaction with clients to resolve technical issues and meet service level...
Worldwide TechServices
Los Angeles, CA3 days ago $21 - $22 per hour
...and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: Support MRI Technologists and Radiologists to promote patient safety and efficient workflows Comply with all HIPAA guidelines,...Hourly payImmediate startRadNet
Marina Del Rey, CA3 days ago- A technology consulting firm in Los Angeles is seeking a Desktop Support Technician responsible for providing technical support to end users. The ideal candidate will have strong communication skills and a background in troubleshooting various operating systems. This position...Flexible hours
- Zones IT Solutions is seeking a Desktop Support Technician for a 9+ month term in Los Angeles, CA. This role involves providing first-level support for desktops and end-user devices, troubleshooting hardware/software issues, and managing tickets in ServiceNow. The ideal...
$80k - $90k
A reputable tech recruiting firm is seeking a Desktop Support Technician based in Los Angeles, CA. Ideal candidates will provide L1 technical support across various devices and software, including Microsoft Office 365 and Active Directory. Responsibilities include managing...Contract workWork at office$29 - $31 per hour
...Computer Support Technician - On-Site We are currently seeking a Computer Support Technician - On-Site to join our team in Los Angeles,... ...excellence. Key Responsibilities: Provide hands-on support for desktop computers, laptops, printers, and other peripherals....Temporary workRelocationMonday to FridayFlexible hoursSierra Systems, An Ntt Data Company
Los Angeles, CA3 days ago$29 - $31 per hour
...organization, apply now. We are currently seeking a Computer Support Technician - On-Site to join our team in Los Angeles, California (US-CA... .... Key Responsibilities: Provide hands-on support for desktop computers, laptops, printers, and other peripherals....Temporary workWork at officeRemote workRelocationMonday to FridayFlexible hoursThe Nippon Telegraph and Telephone Corporation (NTT)
Los Angeles, CA2 days ago$85k - $115k
...onsite IT role at our client's Century City office and directly supports the infrastructure that powers world-class legal operations.... ...Role: We are looking for a Technology Services Administrator (Desktop Support professional) who thrives in a fast-paced, professional...Full timeWork at officeLocal areaMonday to FridayProsum
Los Angeles, CA3 days ago$110k - $150k
...you will be doing: ~ You'll manage enterprise Linux environments, advanced networking, storage, and cloud systems-all while supporting a local team of talented professionals in a fast-paced, collaborative environment. Salary/Rate Range: $110,000 - $150,000...Local areaTEEMA
Santa Monica, CA12 hours ago$125k - $135k
...product. What We’re Looking For 5+ years of experience in QA or software testing , ideally in startup environments. Experience supporting live service products with rapid release cycles and continuous deployment. Proven ability to move quickly, prioritize...Full time- UCLA Health in Santa Monica, CA, seeks an Operating Room Assistant II to join its team. The role involves patient transport, maintaining operating room cleanliness, and assisting nursing staff in surgical preparations. The ideal candidate will need physical strength to ...
- The Certified Medication Technician is responsible for safe administration of prescribed medications and treatments as listed on Medication Administration Record (MAR) and Treatment Administration Record (TAR). The Certified Medication Technician also provides personal...Work at officeLocal areaImmediate startShift work
$150k - $200k
...of the infrastructure that powers favorited’s real‑time platform. You will play a key role in building and maintaining systems that support high‑traffic applications used by a rapidly growing global audience. This role is ideal for someone who enjoys solving complex...Full time$80k - $95k
...Position Overview Align seeks a highly experienced and motivated Desktop Engineer that possesses strong client-service skills and solid... ...the Align Managed Services team, which provides monitoring and support services for critical and noncritical IT assets. Prior Hedge...Full timeWork at officeRemote workNight shiftResumeXrays LLC
Los Angeles, CA2 days ago$26 - $32 per hour
...Computer Repair Technician At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together... ..., not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path...Long term contractContract workLocal areaFlexible hoursCDW
Los Angeles, CA12 hours ago- A leading IT service provider is seeking experienced IT professionals to support the Housing Authority of the City of Los Angeles. Roles include Site Manager, Helpdesk Manager, and more, focusing on enhancing technology infrastructure and providing comprehensive support...
- Dormont Manufacturing Co is looking for a Desktop/Workstation Design Engineer located in Los Angeles, California. This full-time position involves developing and implementing Desktop OS images, providing solutions for large-scale software deployments, and analyzing various...Full time
$80k - $95k
...Desktop Engineer Los Angeles Join the Team! Is technology your passion? Do you want to work with smart, forward-thinking individuals... ...the Align Managed Services team, which provides monitoring and support services for critical and noncritical IT assets. Prior Hedge...Full timeWork at officeRemote workNight shiftAlign MD
Los Angeles, CA4 days ago$32.21 - $38.65 per hour
...Planned Parenthood Los Angeles is seeking an experienced Desktop Support Specialist with excellent technical skills to work full-time... ...Headquarters. In addition to managing end user device support, the technician acts as an additional point of contact for technical support...Hourly payFull timeTemporary workFor contractorsLocal areaRemote workFlexible hoursPlanned Parenthood of Orange and San Bernardino Counties
Los Angeles, CA2 days ago$71k - $73.7k
...Desktop Technician II The Marvin Group is a Strategic Partner for Global Alternate Mission Equipment and Sustainment. The Marvin Group,... ...serving as a trusted source for our unwavering commitment to supporting all branches of the Department of Defense and our global allies...Permanent employmentContract workFor contractorsWork at officeThe Marvin Group
Inglewood, CA12 hours ago$25 - $45 per hour
...building a career without boundaries. We are seeking a skilled Desktop Engineer to join our CorpIT team. In this role, you will be responsible for fleet management, and providing top-quality support for desktop environments across our organization. You will ensure that...Work at officeServerFarm
El Segundo, CA4 days ago- ...those devastated by homelessness. POSITION SUMMARY: The IT Support Analyst will provide help desk support, PC repairs and upgrades... ...telephone related instruction, set-up, and maintenance. Set up desktops, telephone, and related electronic equipment, as needed....Work at office
Union Rescue Mission
Los Angeles, CAa month ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Desktop Support Technician. Be the first to apply!
Related searches
- part time support Santa Monica, CA
- vice president support services Santa Monica, CA
- support Santa Monica, CA
- medical support Santa Monica, CA
- legal support Santa Monica, CA
- server support Santa Monica, CA
- vp support Santa Monica, CA
- app support Santa Monica, CA
- maintenance support Santa Monica, CA
- community support Santa Monica, CA