Barista

Water's Edge Coffee Barista - South Haven

Job Description
Part-time hourly, ranging from 1-14 hours per week based on proficiency, availability
and need. In-person responsibilities and on-call availability

PRIMARY RESPONSIBILITIES
Customer Service and Community Engagement
• Create "wow" moments that leave a positive and lasting impact on our
customers.
• Greet customers warmly and engage them with genuine care and enthusiasm.
• Assist customers with their orders, provide product suggestions, and support
special orders or requests.
• Build trustful relationships with customers to encourage return visits.
• Respond to customer questions effectively and efficiently, maintaining a helpful
and approachable attitude.

Beverage and Food Preparation
• Prepare and serve coffee, tea, and other specialty drinks following established
recipes and quality standards.
• Ensure quality service and products for customers by adhering to safety and
sanitation procedures.
• Operate and maintain espresso machines, grinders, and other coffee shop
equipment.
• Warm and serve pre-prepared food items as needed.

Operational and Merchandising Duties
• Stock products and maintain product displays according to merchandising
standards.
• Maintain a clean and organized work environment, including countertops,
equipment, and seating areas.
• Monitor inventory and restock supplies as needed to ensure seamless
operations.
• Follow all health, safety, and sanitation guidelines.

Team Collaboration and Store Support
• Work collaboratively with other team members and volunteers to ensure smooth
daily operations.
• Assist in training new baristas and volunteers as needed.
• Support Water's Edge Coffee's mission by contributing ideas to enhance
customer experience and meet ministry goals.

Sales and Cash Handling
• Operate the point-of-sale (POS) system accurately and efficiently.
• Process cash, credit card, and mobile payments, ensuring correct change and
receipts.
• Follow proper cash handling procedures and complete end-of-shift reconciliation.

QUALIFICATIONS
CHARACTER
• Possesses a heart for ministry
• Demonstrate a willingness to share your faith, reflecting the values and mission
of Water's Edge Coffee
• Responsible, reliable, and consistent
• Positive attitude and pleasant demeanor
• Trustworthy and able to maintain confidentiality

CHEMISTRY
• Team player who works collaboratively
• Willing to pitch in and support colleagues when needed
• Pursues unity and conflict resolution in a biblical and respectful manner

COMPETENCE
• Enjoy interacting with customers one-on-one and building meaningful
connections.
• Highly organized with strong attention to detail.
• Excellent listening and communication skills.
• Maintain good eye contact and display positive body language while engaging
with customers.
• Ability to work efficiently in a fast-paced environment.
• Willingness to learn and adapt to the ministry's goals and customer service
standards.
• Proficient in necessary computer programs and digital platforms

PHYSICAL REQUIREMENTS
• Ability to stand for long periods.
• Ability to lift, carry, push, pull, bend, and twist while handling products (up to 25
lbs.).
• Capability to operate coffee shop equipment safely and effectively.

REQUIREMENTS
• EXPERIENCE: Coffee shop experience preferred
• EDUCATION: High school enrollment or diploma preferred
• SKILLS: Barista skills preferred; tech competence preferred
• BODY: Because this position serves as a representative of LifeBridge Church and its ministry, employees are expected to actively support the church's beliefs, mission, and values through regular participation in worship services and church life.
• RESIDENCE: Living in/near South Haven preferred

RELATIONSHIPS
• Hired by and Reports to: Water's Edge Coffee Manager
• Primary Work Relationships: Team Members & Customers