Audi Brand Specialist

Job Description

Job Description

We are company that cares about our employees and we work to ensure your continued growth and success. We are a family owned and operated dealership in Dallas for over 30 years with an outstanding culture and growing team.  If you feel you would be a great fit with our amazing team, please carefully review what we have to offer, and what we expect from our employees below:

• Benefits & Perks

  • Dollar-for-dollar 401(k) match; eligible employees may begin contributing after 90 days of full-time employment — no open enrollment required
  • Free Direct Primary Care ("Concierge") doctor
  • Earn up to 4 weeks of paid vacation, with the option to cash out
  • Paid Bereavement Leave
  • 5 Paid Holidays plus one additional floating PTO day
  • Employer-paid Life Insurance
  • Employer-paid Long-Term Disability
  • Tuition reimbursement up to $1,000/semester for courses toward a two-year degree or equivalent (pre-approval required; recipient must remain with the company for 12 months following the final reimbursement payment)

  Employee Recognition & Milestones

  • Annual service bonus: $50 per year of service, presented in cash by the owner
  • Annual Thanksgiving turkey, presented by ownership and leadership
  • Thanksgiving and Christmas lunches hosted at the dealership
  • 5-year anniversary: custom gold ring (white or yellow gold) with the company name
  • Every 5 years thereafter: two diamonds added to your ring
  • 25-year milestone: Rolex watch
  • 30-year milestone and beyond: silver bar awarded annually

RESPONSIBILITIES:

• Approach, Greet, and Offer Assistance or Direction To Any Customer Who Enters The Dealership Showroom or Sales Lot
• Maintain and/or Exceed Sales Goals As Required By Dealer
• Assist Customers In Selecting The Right Vehicle By Asking Open-Ended Questions and Listening Carefully To Their Needs
• Explain Product Performance, The Application Process, Technology and Dealership Benefits To All Prospects
• Take All Guests On A Tour Of The Facility
• Describe Upgrades, Accessories and Optional Equipment Available for Customer Purchase
• Build Strong Rapport With Customers and Work To Develop Long-Term Relationships 
• Work To Efficiently and Successfully Overcome Objections, Close Sales, and Perform All Steps Of The Sales Process In Accordance With Dealership Requirements
• Report To Your Sales Manager On A Daily Basis Regarding Your Contact and Sales Objectives, Planned Activities, Reviews, and Analysis Of Prospects
• Manage Your Customer Database and Contact In The Provided CRM (Client Relationship Management) Tools
• Maintain Requirements for Acura CSI (Customer Satisfaction Index)
• Other Duties or Tasks As Requested or Required

REQUIREMENTS:

• Prior Automotive Experience Preferred
• Comfort Level With Commission Based Pay Structure
• Minimum High School Diploma or GED Equivalent Required
• Valid Driver’s License
• Proficiency With Standard Microsoft Software and Ability To Learn Other Computer-Based Tools for Client-Facing and A Majority Of Roles
• Excellent Communication and Customer Service Skills
• Professional Appearance and Work Ethic
• Self-Motivated
• Ability To Work In A Fast Paced Environment
• Solid Work Ethic Around Attendance and Punctuality
• Complete A Pre-Employment Drug Screen and Background Check