General Manager

A growing, high-volume fast casual concept in SW Wake County, NC is seeking a hands-on General Manager to lead daily operations, team performance, and guest experience in a fast-paced, health-focused environment. This role is ideal for a hospitality leader who thrives in small café, açaí or salad-style restaurant concept and enjoys leading from the floor. Key Responsibilities: Recruit, hire, train, and retain a high-performing front-of-house and back-of-house team Ensure full shift coverage at all times, covering shifts as needed Oversee all daily store operations including opening/closing procedures, food prep, cleanliness, and quality control Manage staff scheduling to support peak volume while controlling labor costs Ensure compliance with all health, safety, and food safety standards Conduct regular audits and inspections to ensure consistent brand and service standards Handle guest concerns professionally and resolve issues quickly Manage daily sales performance, cost controls, and P&L awareness. Execute strategies to meet revenue and profitability goals. Oversee cash handling, deposits, and basic financial reporting Monitor inventory, ordering, and food cost control to minimize waste and optimize margins Support local marketing initiatives, promotions, and community events. Develop local partnerships to drive catering, brand awareness, and repeat traffic Qualifications: Strong preference for candidates from high-volume café-style environments Proven experience leading teams, scheduling staff, and managing day-to-day store operations Hands-on leadership style with willingness to work on the floor during busy shifts Experience managing labor, inventory, and financial performance metrics Strong customer service mindset with the ability to lead in a fast-paced, guest-facing environment #J-18808-Ljbffr