Fitness Studio Manager
JEMS Fitness Inc
Benefits: 401(k) Bonus based on performance Flexible schedule Health insurance Opportunity for advancement Paid time off 401(k) matching StretchLab is seeking an experienced General/Sales Manager to oversee sales and operations at our StretchLab Studio. Founded in 2015 in Venice, California, StretchLab is the industry leader in offering one-on-one assisted stretching. With Co-Founders coming from the Personal Training industry, Stretch Lab has created a variety of offerings to empower clients to ‘Live Long’. StretchLab has gathered a team of experts already certified in an array of related fields – physical therapy, chiropractic medicine, yoga, pilates, and more – and brought in the world’s leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere. StretchLab’s proprietary Flexologist ™ training ensures that their client’s receive a world class stretching session. StretchLab currently has over 350+ locations open worldwide with vast growth. POSITION: The General/Sales Manager will be responsible for driving studio sales and memberships. This role is comprised of 80-90% sales and 10-20% staff management and studio operations.
REQUIREMENTS:
- 2+ years of fitness sales experience or membership sales preferred.
- Confident in generating the majority of sales and training/coaching staff to sell
- Ability to work weekdays/nights/weekends
- Ability to work independently and collaborate with studio owner
- Ability to manage and drive all revenue streams from membership sales to retail
- Excellent communication and strong interpersonal skills in person, on the telephone and via email.
- Ability to excel in a fast changing, diverse environment.
- Ability to recognize areas of improvement and make changes using good judgment.
- An affinity and passion for fitness.
- Solid writing and grammar skills.
- Highly organized, proficient in data management, ability to prioritize and meet deadlines.
- Professional, punctual, reliable and neat.
- Strong attention to detail and accuracy.
- Trustworthy and ability to handle confidential information.
- Ability to work harmoniously with co-workers, clients and the general public.
- Proficiency with computers and Studio software.
- Active outreach via phone calls/texts/emails and prospecting
- Drive membership sales through outside sales and business development efforts
- Directly coordinate with all vendors, ensuring that studio retail/products are stocked with accurate inventory counts
- Train & supervise Sales Associates and Flexologists
- Proficiency in ClubReady (CRM), to include time clock reports, payroll reports, etc.
- Independently make decisions related to high level customer service
- Collect outstanding dues
- Maintain cleanliness and organization of the StretchLab studio
- Enforce StretchLab policies and procedures
- Ensure all forms, administrative supplies, and studio literature is stocked and visible
- Schedule and participate in networking/community events and studio promotions
- Strategically manage marketing campaigns to generate leads for the studio
- Any other duties as assigned
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