Technical Project Manager

Technical Project Manager

The Mayor's Office of Criminal Justice (MOCJ) advises the Mayor of the City of New York on criminal justice policy. MOCJ develops and implements strategies, with partners inside and outside government, to reduce crime and incarceration and to promote fairness and legitimacy. MOCJ works with law enforcement, city agencies, non-profits, foundations, and others to implement data-driven strategies that address current crime conditions, prevent offending, and build strong neighborhoods that ensure enduring safety.

The Technical Project Manager will provide project management, operational coordination, and implementation support to MOCJ's Chief Technology Officer. The position will help plan, organize, and advance agencywide technology initiatives involving infrastructure, enterprise applications, cybersecurity, cloud services, telecommunications, data systems, technology procurement, and end-user services. The Technical Project Manager will work closely with the Chief Technology Officer, technology staff, agency leadership, program and administrative divisions, vendors, consultants, and City technology partners to ensure that projects are properly scoped, documented, scheduled, and completed. The Technical Project Manager will manage project timelines, dependencies, risks, deliverables, meetings, and follow-up activities. The Technical Project Manager will also prepare executive-level project materials and help translate technical requirements, risks, and recommendations into clear information for technical and nontechnical stakeholders.

Responsibilities include but are not limited to:

• Translate business needs into organized project requirements and actionable technical workstreams.
• Develop and maintain project plans, work schedules, milestones, deliverables, RACI and implementation timelines.
• Manage technology projects from initial intake and requirements gathering through planning, implementation, testing, deployment, operational transition, and closeout.
• Facilitate communication between technical staff and business owners/stakeholders throughout project planning and implementation.
• Coordinate training activities, and user-adoption efforts.
• Support the redesign and standardization of business processes that rely on technology systems.
• Track technology procurements, contract actions, project milestones, licenses, subscriptions, renewals, vendor deliverables, and support agreements.
• Review vendor project plans, implementation schedules, status reports, and deliverables for consistency with agency requirements.
• Monitor vendor performance, timelines, risks, dependencies, commitments, and unresolved issues. Escalate vendor performance concerns to the CTO.
• Maintain records supporting invoice review, contract oversight, vendor accountability, internal controls, and audit readiness.
• Assist with tracking technology assets, software licenses, warranties, service agreements, support contracts, and recurring technology costs.
• Track remediation plans resulting from security assessments, technology incidents, audits, or operational reviews.
• Promote effective controls relating to technology security, documentation, project approvals, data protection, and operational accountability.
• Stay current on project management practices, emerging technologies, cloud services, cybersecurity, automation, and public-sector technology operations.