Bilingual Receptionist

Receptionist Position

The Receptionist serves as the first point of contact for Basden Steel Corporation, providing front-desk, administrative, and clerical support across human resources and facilities functions. This role requires a high degree of organization, discretion, and flexibility, supporting multiple affiliated entities and departments while maintaining a professional and welcoming environment for visitors, employees, and vendors.

Front Desk & Office Support

Serve as the first point of contact for the company; answer and route calls on the main phone line in a prompt, courteous, and professional manner.

Greet visitors, vendors, employees and job candidates at the door in both English and Spanish; ensure they are announced to the appropriate person and maintain a welcoming, professional lobby area.

Receive, sort, and distribute incoming mail and packages; prepare and process outgoing mail and shipments.

Coordinate deliveries and schedule FedEx, UPS and USPS pickups; provide backup coverage for mailroom duties as needed.

Maintain the USPS postage meter, adding funds on a weekly basis and ensuring uninterrupted mail service.

Issue, track, and maintain accountability for facility master keys and spare keys, including logging key issuance and returns.

Keep the kitchen and break areas stocked, clean, and organized in coordination with Karen in accounting, including ordering supplies as needed.

Schedule recycling bin pickups and coordinate with the vendor to ensure regular service.

Maintain a clean, organized, and professional front office and reception area at all times.

Assist with coordination of office supplies need with Office Manager

Assist other departments with general clerical support, such as filing, copying, scanning, and data entry.

Assist with employee boot vouchers through the Redwing portal.

Jump in wherever needed to help keep the office running smoothly.

Other Administrative Support

Assist with other administrative and HR tasks as needed and as assigned by management.

Qualifications

Must be bilingual (English/Spanish)

High school diploma or equivalent required; additional coursework in office administration or accounting a plus.

Prior experience in a receptionist, administrative, or accounting support role preferred.

Strong organizational skills with the ability to manage multiple priorities across departments and entities.

Proficiency with Microsoft Office (Word, Excel, Outlook); ability to learn company systems such as Sage HRIS and other programs as needed. Must be tech savvy.

Excellent verbal and written communication skills in English and Spanish, with a professional and courteous phone and in-person manner.

High degree of discretion and confidentiality when handling financial, payroll, and personnel information.

Dependable, self-motivated, and comfortable working in a fast-paced, multi-entity office environment.

Work Environment

This position is based in an office setting, working hours of Monday through Friday, 8:00 AM to 5:00 PM. Consistent, reliable, in-person attendance during these hours is essential, as the Receptionist serves as the primary front-desk and phone coverage for the company. Occasional lifting of mail, supplies, or deliveries (up to 25 lbs) may be required.