Quality Technician - Coil - 3rd Shift

Quality Technician

POSITION PURPOSE: A shop hourly position with the primary responsibilities of partnering with Team Leaders as well members of the Assembly and Quality Teams to ensure BAC product quality standards are met or exceeded on every product. This is accomplished through collaborative communication with operational teams when conducting test and audit activities during manufacturing processes, and a bias toward action in implementing sustainable corrective actions and continuous improvements. The Quality Technician is the primary owner of the Quality metric, taking action to address trends, and conducting root cause analysis to identify the cause including environmental or human factors contributing to errors. As a senior mechanic, the Quality Technician is an influencer, who provides qualitative feedback and quantitative data to his/her internal customers enabling them to make real time process improvements toward the goal of 100% FPY. The Quality Technician reports to the Quality Manager and supports the functional Team Leader while demonstrating BAC's values of Earning Trust, Embracing Responsibility, Showing Courage, and Driving Innovation. The purpose for every position at BAC regardless of department or level can be summed up as doing the right thing in the right way.

PRINCIPAL ACCOUNTABILITIES:

• Owns personal and team safety. Observes all safety rules and uses the proper safety equipment at all times.
• Responsible for performing set up, in-process, and final inspection on product and finished goods in assigned areas
• Download and maintain Shipping, Knockdown and Field Service photos for all products
• Audit processes for execution and completion to documented standards
• Update and post Hospital metric
• Document process improvements resulting from root cause analysis
• Training mechanics on lessons learned and process improvements
• Participate in continuous improvement activities and projects.
• Perform other duties as assigned by plant leadership.
• Contribute to departmental safety improvements.
• Daily review of Component and/or Unit Verification Records to prioritize next day activities
• Facilitate and lead Weekly Warranty Review process partnering with line mechanics
• Offer assistance with re-work as needed.
• Continuously and proactively communicate with critical stakeholders (Team Leaders, Inspectors, Supply Chain) regarding findings from inspections, audits, and observations
• Track Warranty Internal Actions in a spreadsheet including comments and action taken
• Ensure Inspection Reports are accurate at all times.
• Collaborate with Engineering, Corp Manufacturing, and Operations regarding discrepancies
• Support a culture of innovation through original thinking to improve processes, methods, systems or services; translates new ideas into business opportunities

NATURE & SCOPE: The position serves in a support role to Production, Supply Chain, and Engineering providing critical feedback and data. The Technician reports on a direct basis to the Quality Manager. He / she provides hands on instruction and mentoring to junior mechanics. As a senior mechanic, expertise may be requested to participate on local or regional project teams. Expectation is to operate as an influencer and technical / subject matter expert.

KNOWLEDGE & SKILLS: Effective written communication including documentation of processes, and the communication of those processes with fellow mechanics. Ability to communicate to supervisors and co-workers with written memos or emails that are professional, concise and clearly understood. Demonstrated oral communication skills including the ability to communicate professionally with BAC customer and co-workers. The ability to share information verbally that is clearly understood and technically accurate. Strong competency with Root Cause Analysis techniques such as 5Y and Fish Bone analysis Competent in math including: addition, subtraction, multiplication, division, fractional computations, and fraction to decimal conversions. A minimum of two years' experience in BAC Assembly or Fabrication department is preferred Ability to read blueprints and shop drawings for Assembly, Sheet Metal and Welding Experience with continuous improvements. Thorough knowledge of all hazards related to machine operation and related safety sensitive areas of the department and plant. Demonstrated commitment to safety and adherence to safety standards. High level of product knowledge of BAC's numerous models and parts. Computer competency with MS Excel including updating data and generating metrics in pre-formatted spreadsheets. Demonstrated flexibility to work on multiple projects and adapt to change. Ability to work on cross functional teams in support of plant objectives. Demonstrated ability to mentor and train others employing principles of adult learning Knowledge of Lean tools and techniques including facilitating Kaizen events

WORKING CONDITIONS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The working environment includes lifting up to 50lbs. Standing is to be expected up to 80% of the time. Additional activities include: walking, reaching, bending, stooping, and sitting. Fine hand manipulation of controls is needed as well as hand eye coordination to perform changes. Working hours can include any of three shifts and generally are scheduled for forty hours a week. Some weekend overtime is to be expected. Working temperatures include both wide fluctuations within the plant as well as ambient outside temperatures.