Area Operations Manager

Job Description

Job Description

Position Summary  

The Area Operations Manager plays a crucial role in the project. This role will oversee daily field operations and contractor activities while focusing on safety, quality, schedule, cost, and performance to meet contract requirements and DOT standards. 

The responsibilities include planning and deploying crews and equipment, setting up safe work zones, and coordinating supervisors and subcontractors for effective roadway maintenance and construction. This position will track production and budgets, monitor KPIs, and develop clear reports and action plans. Additionally, it will lead incident responses, manage risks, support training, and drive improvements in safety and artistry. This position requires a strong field presence, regular communication with DOT representatives, and flexibility for night or weekend work as needed.

This position reports to the Project Manager and is based out of the Ocoee office.

 

DUTIES AND RESPONSIBILITIES:

 

• Provide daily oversight of field operations, including resource allocation, activity scheduling, workload prioritization, issue resolution, customer service, and direct interface with FDOT representatives.
• Supervise company personnel and subcontractors performing maintenance and field operations. Ensure work is delivered safely on time and within budget by FDOT contract and subcontract terms.
• Own and implement the project safety program. Update the site-specific safety plan, lead safety training and tailgate talks, verify regulatory compliance, and promote a strong, proactive safety culture.
• Develop weekly, monthly, quarterly, and annual work plans for maintaining highway and bridge assets, aligning people, equipment, and materials to meet program goals.
• Ensure transportation assets meet FDOT Maintenance Rating Program (MRP) standards, specifications, and reporting requirements; monitor scores and drive corrective actions.
• Serve as the primary point of contact with Department-designated personnel. Provide clear written and verbal communication to plan, coordinate, and accomplish daily work.
• Use the computerized maintenance management system (CMMS) to manage work orders, capture production and quantities, perform quality control checks, and generate accurate reports and dashboards.
• Coordinate quality, schedule, cost, and performance tracking, including budget adherence, unit production, and KPI reporting; escalate risks and implement mitigation plans.
• Support traffic control compliance by verifying that MOT setups and removals meet MUTCD and FDOT standards; assist as needed to protect work zones.
• Lead incident and storm response within the area of responsibility, mobilizing crews and equipment, setting priorities, and providing timely updates to FDOT and project leadership.
• Maintain ethical conduct and integrity consistent with Oasis IAM's of Business Conduct; model professionalism in all interactions.
• Perform other duties as assigned by the Project Manager to meet contract requirements and client expectations.

 

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

 

Knowledge

• Transportation maintenance practices and DOT standards for roadway and bridge assets, including work zone safety and MOT fundamentals.
• Field operations for maintenance and construction, equipment capabilities, and vehicle use in highway environments.
• Basic budgeting, scheduling, and KPI tracking for production, quality, and cost control.

Skills

• Lead and manage crews and subcontractors on similar-sized projects, set clear priorities, and hold teams accountable.
• Communicate clearly in writing and verbally with FDOT, clients, and field teams; Spanish bilingual ability is a plus.
• Use Microsoft Office (Outlook, Word, Excel, PowerPoint) and standard software, including CMMS, for work orders, reports, and dashboards.
• Analyze issues, resolve field problems quickly, and coordinate resources to meet safety, schedule, and quality targets.

Abilities

• Make sound decisions under pressure, especially during incidents and storm response.
• Work outdoors in all weather, day or night, and maintain situational awareness near live traffic.
• Travel within the project area, drive company vehicles safely, and support hands-on field oversight as needed.

EDUCATION AND WORK EXPERIENCE: 

 

Required Qualifications

• Must be at least 23 years old (per company insurance requirements).
• Must possess an active and valid Driver’s License with no restrictions and be able to pass a Motor Vehicle Record (MVR) check and maintain insurability under company policy.
• High school diploma or GED required, associate or bachelor’s degree in construction management, civil engineering, operations management, or a related field preferred.
• Five years of operations management or supervisory experience, ideally in transportation, construction, engineering, or maintenance. Experience with state or local DOTs or toll authorities is a plus.
• At least five years in a supervisory or operations management role leading crews and subcontractors, with responsibility for safety, schedule, quality, and cost.
• At least five years in highway maintenance or construction supervision, demonstrating leadership on similar-sized projects.
• Direct experience working with DOT standards and contracts; prior work with a state or local DOT or toll authority is a plus.
• Hands-on familiarity with highway maintenance and construction equipment and field operations.
• Proficiency using Microsoft Office (Outlook, Word, Excel, PowerPoint) and experience with computerized maintenance management systems (CMMS) or similar work-order/asset systems.
• An equivalent combination of education and experience will be considered (for example, a high school diploma plus 10+ years of relevant field operations leadership).
• Completion within one month of role start: Basic and Intermediate Work Zone Traffic Control, NIMS 100, 200, 700, 800, and FDOT Level 1 Incident Commander training.
• Compliance with company Drug and Alcohol Policy; successful pre-employment background check, MVR, and drug screen. 

Preferred Qualifications

• Bachelor’s degree in construction management, civil engineering, operations management, or a related field; a master’s degree in business or engineering is a plus.
• 8–10 years of progressive experience in highway/bridge maintenance or construction operations, including direct responsibility for safety, schedule, quality, and cost.
• 3–5 years in a supervisory or management role leading multiple crews and subcontractors on DOT contracts.
• Prior experience managing DOT asset maintenance projects, including familiarity with MRP/AMPER performance measures.
• Proven experience overseeing multi-project or multi-district portfolios and coordinating regional resources (people, fleet, equipment).
• Track record of mobilizing new contracts (start-up staffing, equipment procurement, work plan development) and improving underperforming operations.
• Documented participation in incident and storm response operations with after-action reporting and program improvements.
• Experience collaborating with client representatives and agency inspectors and preparing audit-ready documentation and reports.