Service Manager - Agricultural Equipment

Job Description

Job Description

Service Manager – Agricultural Equipment
Northern Plains Equipment | Garrison, ND
Full-Time | $60,000–$90,000 per year (Based on Experience)
100% Employee-Owned Company

Lead a Skilled Service Team with a Company That Invests in Its Employees

Northern Plains Equipment is seeking an experienced Service Manager – Agricultural Equipment to lead the daily operations of our service department in Garrison, North Dakota. As a certified Case IH dealership and employee-owned company, we are committed to supporting our employees with strong benefits, career growth opportunities, and a values-driven culture built on teamwork, accountability, and customer service.

This is an excellent opportunity for a motivated leader with agricultural or heavy equipment experience who enjoys managing workflow, supporting technicians, and delivering exceptional service to customers.

If you are organized, proactive, and ready to take ownership of a growing service department, we want to hear from you.

Compensation & Benefits

• $60,000–$90,000 annual salary based on experience
• 100% Employee-Owned Company
• Employer-paid health insurance
• Dental, vision, life, short-term disability, and long-term disability insurance
• 401(k) with employer match
• Paid time off, paid sick leave, and holidays
• Uniforms provided
• Long-term career growth opportunities
• Stable, team-oriented work environment

What You’ll Do

• Oversee daily operations of the service department
• Schedule and coordinate service work to maximize efficiency and productivity
• Ensure repair orders are processed accurately and completed on time
• Communicate repair updates and timelines with customers
• Support and develop service technicians through coaching and leadership
• Foster strong communication between service staff, customers, and management
• Monitor department performance and work toward operational goals
• Assist with marketing and business development initiatives alongside other departments
• Maintain compliance with company safety standards and operational procedures

What We’re Looking For

• Experience in agricultural equipment, diesel, or heavy equipment service operations
• Leadership or management experience preferred
• Strong organizational, communication, and problem-solving skills
• Ability to multitask and manage workflow in a fast-paced environment
• Customer-focused mindset with strong relationship-building skills
• Computer proficiency and ability to learn dealership management systems
• Proactive attitude with strong accountability and follow-through

Physical Requirements

• Ability to lift up to 60 pounds without assistance
• Ability to stand for extended periods and work around equipment and shop environments
• Safety-minded and committed to maintaining a safe workplace

Why Work at Northern Plains Equipment?

At Northern Plains Equipment, employees are more than team members—they are owners. We believe in investing in our people and creating long-term opportunities for growth and success.

Our culture is built on:

• Integrity and accountability
• Teamwork and respect
• Continuous improvement
• Customer commitment
• Long-term employee success

Apply Today

If you are an experienced service professional ready to lead a team, support customers, and grow your career with a respected employee-owned dealership, apply today and join Northern Plains Equipment.

Applicants must maintain insurable driving status and pass a pre-employment drug screening. Equal Opportunity Employer.

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