Quality Manager

Overview

Egan Company is seeking a Quality Manager to lead the quality assurance and control function for all electrical field projects and manufacturing operations, ensuring compliance with project specifications, codes, client standards, and internal benchmarks. The manager provides strategic direction, technical oversight, team mentorship, and field leadership to uphold and continuously improve project quality and performance. By leveraging Built-In Quality (BIQ) principles and partnering with Subject Matter Experts (SMEs), this position ensures consistent, zero-defect execution across all electrical groups.

Responsibilities

The basic responsibilities of the Quality Manager include but are not limited to the following:

• QA/QC Program & BIQ Leadership: Oversee the implementation, refinement, and enforcement of quality systems across all electrical projects and manufacturing shops. Drive the cultural shift toward Built-In Quality (BIQ), ensuring craftworkers take ownership of quality at every step rather than relying on final inspections.
• SME Collaboration & Process Standardization: Facilitate collaborative workshops with field and shop SMEs to capture institutional knowledge. Synthesize this hands-on expertise into a comprehensive QA/QC manual, complete with practical, targeted SOPs and visual quality standards.
• Field Oversight & Audits : Establish regular site inspections and audits across multiple regions to ensure strict adherence to the National Electrical Code (NEC), Authority Having Jurisdiction (AHJ) requirements, and contractual specifications. Serve as the final escalation point for complex quality issues arising on active job sites.
• Shop & Manufacturing Quality: Establish rigorous point-to-point testing, dimensional checks, and verification processes for custom control panels and prefabricated assemblies prior to shipment. Directly support and optimize quality operations at both the Champlin, MN control panel shop and the Kasson, MN electrical prefabrication shop. Partner directly with the engineering and production supervision teams to ensure all work consistently aligns with company and regulatory standards.
• Digital Integration & Documentation : Standardize QA/QC reporting processes and champion digital workflows. Integrate all field and shop quality documentation within Autodesk Forma and our specialized manufacturing execution/shop management systems.
• Continuous Improvement & Root Cause Analysis: Analyze field rework data, punch lists, and defect trends to identify systemic issues. Lead structured root-cause analyses and implement strategic process improvements to minimize rework costs and elevate operational excellence.
• Training & Mentorship: Design and deliver highly targeted QA/QC toolbox talks and training programs to field staff, supervisors, and project teams. Coach and mentor quality personnel to foster a culture rooted in safety, quality, and individual accountability.

Requirements

• Bachelor's degree in Engineering (Electrical, Manufacturing, Industrial), Quality Management, Construction Management, or related preferred.
• 6+ years in construction or manufacturing with at least 3 years in QA/QC leadership preferred.
• ASQ Certified Quality Manager (CQM) or similar credentials are a plus.
• Experience managing QA/QC programs in multi-disciplinary organizations.

Qualifications

• Strong communication skills with a focus on clarity, comprehensive documentation, and timely issue resolution.
• Excellent interpersonal and customer service skills.
• Exceptional attention to detail and a proactive approach to identifying and resolving quality concerns.
• Strong analytical skills with a continuous improvement mindset.
• Able to interpret technical documents, schematics, and specifications with precision.
• Proven ability to lead audits, inspections, and field investigations.
• High proficiency in QMS platforms, project management tools (Autodesk Forma), ERP systems, and Microsoft Office Suite.
• Knowledge of commissioning processes and lifecycle documentation standards.
• Comprehensive expertise in core quality frameworks and methodologies, including Built-In Quality (BIQ), Lean/TPS, JIT, ISO standards, and DMAIC.

Working Conditions

• Office environment with frequent travel to active construction sites.
• Outdoor work environment with exposure to varying weather conditions, loud noise levels, uneven surfaces, and potential hazards.
• Occasional travel to out-of-state job sites and facilities.
• Routine physical presence required in the Champlin, MN and Kasson, MN shops to collaborate with production teams and validate processes.

Physical Demands

• Able to stand, walk, climb, bend, reach, stoop, kneel, lift, carry, push, handle products, and stretch for extended periods of time with or without reasonable accommodation.
• Must be able to lift up to 40 pounds at times.
• Must be able work in confined spaces.

Benefits, Perks and Pay Beyond the Industry Standard

Egan supports team members and their families with comprehensive benefits. From robust healthcare benefits and generous paid time off, to flexible working options and career growth opportunities, Egan is committed to providing a workplace that helps you thrive both personally and professionally.

• Health and Well-being: in addition to medical, dental, vision insurance options, flexible spending accounts, life insurance, short-term, or long-term disability coverage, you're offered comprehensive mental healthcare and support for you and your family
• Retirement Plan: we offer robust retirement benefits with a 401(k) plan with company matching contribution and profit sharing
• Time-Off Programs: to help you recharge you'll enjoy a generous PTO program and paid holidays
• Professional Development: we support education or career growth by offering educational assistance and regular learning and development opportunities
• Paid Parental Leave: utilize parental leave which allows for paid time off with a new child
• Rewards and Incentives: we recognize your contributions through additional rewards or compensation that may include an annual discretionary bonus, lead incentive program, and safety buck program
• Community Involvement: our "Beyond the Jobsite" program supports causes in the communities in which we live and work through regular volunteer events to connect with each other and help those in need

The benefits information listed above may not apply to union positions (benefits for union roles are governed by applicable collective bargaining agreements) nor part-time and temporary roles. View more information online about Egan's investment in benefits for you. #LI-Hybrid

Salary Range: $90,000-$130,000 (subject to such factors as experience, education, and/or skill set) plus potential annual discretionary bonus.

Hybrid: This role is eligible for our hybrid work model. To ensure a strong start, we ask for a minimum of 90 days in the office at the start to wrap your arms around the role, build essential in-person connections, and gain the organizational knowledge needed for success before transitioning to our hybrid schedule.

Strong Culture Built on Values and Keeping Promises

At Egan, you'll be part of a team that shares a passion for redefining the industry by setting a new standard of customer care. Together, we'll promote teamwork, embrace innovation, act with integrity, pursue growth, and prioritize safety. You'll have the opportunity to grow and develop in a company committed to providing the growth and success you're looking for, both for yourself and for the customers you serve. You'll love being part of success shaped by the strength of our team, which is enhanced by:

• Solid history as a legacy leader in specialty contracting and system integration for over 80 years
• Private ownership and operations by employees who work in the company (not a holding company or private equity firm)
• Engaging leadership who prioritizes your safety, your development, and your impact
• A proven track record of employee retention and loyalty
• Flexible and hybrid workplace models that prioritize collaboration and customer needs

From general contractors and architects to building owners and facility engineers, Egan collaborates throughout the entire construction or project process with the shared goal of maintaining best-in-class relationships with our internal teams, customers, and business partners. At over 1,000 employees occupying our offices and work sites, we aim to ensure every project is done with quality craftsmanship, integrity, and an aggressive commitment to safety. In fact, we're proud to be recognized as one of America's Safest Companies for recurring years.

Application Instructions and Employment Practices

Egan Company will not discriminate against or harass any employee or application for employment because of race, color, creed, religion, national origin, sex (including pregnancy, gender identity, sexual orientation), disability, age, genetic information (including family medical history), veteran status, marital status, familial status, local human rights commission activity, or status with regard to public assistance.

We do not accept application materials by mail or email except as a reasonable accommodation for qualified disabled applicants. Individuals who are unable to use our online process due to a disability should email View email address on click.appcast.io.

Creating and maintaining a safe and drug-free working environment is important to all of us. Employment with Egan requires successful completion of a pre-employment drug screening. We also participate in E-Verify.

Egan reserves the right to hire any individual without legal or financial obligation on unwanted solicitations.