Assistant Quality Manager

JOB SUMMARY:

Assists the Quality Manager in directing the daily operations of the Quality department. Supports the leadership of the quality team by helping implement quality management objectives, policies, and procedures to ensure key objectives are met. Helps ensure that organizational quality objectives are successfully achieved, and supports the Quality Manager, Assistant General Manager, and General Manager in maintaining a plant-wide commitment that the highest quality product possible is manufactured. The Assistant Quality Manager is expected to inspire and lead their teams by setting the example and driving the 5C's (Care, Commit, Connect, Communicate & Celebrate)

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assists the Quality Manager in managing the daily operations and activities of the Quality department.

• Provides leadership and daily direction to Quality Engineers, Quality Liaisons, and Quality Technicians in the absence of, or as assigned by, the Quality Manager.

• Ensures the needs of the Customers are clearly and timely communicated to appropriate personnel at LM Manufacturing.

• Monitors and supports efforts to improve department KPIs.

• Supports the Quality Manager in championing LM Manufacturing's Quality Management System for IATF 16949 compliance.

• Assists in developing, implementing, and maintaining effective quality policies and procedures.

• Ensures systems are in place and maintained to track quality performance (containment activities, layered process audits, corrective actions, etc.).

• Supports timely and accurate quality reporting on customer performance, production quality, and supplier quality.

• Supports APQP, PPAP, PFMEA, and control plan activities across assigned programs.

• Coordinates and supports internal audit activities in accordance with the internal audit program.

• Ensures all employees within the department (new and transferred) receive required training in a timely manner.

• Assists in the thorough and timely completion of scheduled performance reviews for department employees.

• Ensures all Company policies, procedures, plant standards, and safety rules are consistently adhered to.

• Collaborates with the Quality Manager and Human Resources Manager in the administration of disciplinary action, when necessary.

• Supports and enforces the principles of the Employee Charter, Company goals and objectives, and decisions and policies by taking ownership and communicating these in a positive and supportive manner.

• Supports open and honest dialogue with the union in administering the UAW contract.

• Displays a positive attitude towards safety, works safely, and follows all the Company's safety policies and procedures.

• Complies with all Health, Safety and Environmental standards in accordance with the Occupational Health & Safety Act and the Michigan Occupational Health & Safety Act.

• Assists in ensuring all employees and visitors have a safe environment by maintaining safety and housekeeping standards, and ensuring hazards, unsafe actions, or unsafe conditions are identified, corrected, and/or eliminated.

• Responds to and investigates reports of injuries, accidents, illnesses, near misses, and property damage immediately.

• Takes an active part in the division's safety program by performing regular workplace inspections, assisting in accident/incident investigations, and supporting the division's safety goals.

Note: If there is any reason to believe that any equipment, physical condition of the workplace, or assigned task is likely to jeopardize customer requirements, internal requirements, or the quality of test results and/or equipment build, notify management immediately. Authorities as detailed in our Quality Management System for IATF 16949 including but not limited to Corrective and Preventive Actions, Control of Documents, Control of Records, Internal Audits, and Control of Nonconforming Product.

Requirements

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, ability and/or physical demands required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education/Certification/Licensure: Bachelor's degree in engineering or a related field; or an equivalent combination of education and experience.
• Experience: Minimum of three (3) years of progressive quality experience in a JIT Automotive manufacturing environment, including prior lead or supervisory experience preferred.
• Knowledge/Skills/Abilities: Demonstrates strong leadership skills with excellent written and verbal communication skills. Demonstrates a high level of interpersonal skills to effectively communicate and present information to customers, suppliers, vendors, management, employees, and corporate personnel. Strong analytical, problem resolution, and project management skills. Working knowledge of Quality Systems (i.e., QOS, PFMEAs, Control Plans, Statistics, APQP, PPAP). Strong organizational skills, and the ability to successfully manage multiple tasks and priorities within and across departments/business units to meet established and changing deadlines.

WORKING CONDITIONS/PHYSICAL ABILITIES: Work performed in office and manufacturing plant environments. Normal mobility to move around an office environment, able to conduct a normal amount of work at a computer. Frequently exposed to varying temperatures within the plant depending upon external weather conditions. Frequently walks, stands, grips/grasps, bends/stoops, crouches; and lifts and carries up to thirty (30) lbs. Occasionally may lift and carry up to fifty (50) lbs.

This job description reflects management's assignment of essential duties and responsibilities; it does not prescribe or restrict the tasks that may be assigned.