Part Time Service Team Member

Store: HSTN-SPRING/WEST, TX – Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Responsibilities Help customers shop, locate products, and provide them with solutions Provide a fast and friendly checkout experience; execute cash handling to standards Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments Educate customers on the Voice of Customer (VOC) survey Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) Participate in the truck unload, stocking, and planogram (POGs) processes Responsible to complete merchandise recovery and maintenance including the merchandise return/go back process and general store recovery to ensure a well‑merchandised and in‑stock store Perform Store In Stock Optimization (SISO) and AD set duties as assigned Support shrink and safety programs Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members Cross trained in Custom Framing selling and production Other Duties as Assigned Other duties as assigned. Preferred Knowledge/Skills/Abilities No specific knowledge, skills, or abilities required beyond those listed under Responsibilities. Preferred Type of Experience Retail and/or customer service experience preferred Physical Requirements Will be required to perform the following physical tasks: standing for long periods, moving throughout the store, bending, lifting, carrying, reaching, stretching, lifting heavy boxes and accessing high shelves by ladder or similar equipment. If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment Public retail store setting: all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work may be assigned (e.g., retrieving shopping carts or while unloading trucks) Frame shop contains glass cutter and heat press Work hours include nights, weekends, and early mornings Additional Requirements Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Must be at least sixteen (16) years or older. Benefits Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com. Equal Opportunity Employer Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Reasonable Accommodations Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). #J-18808-Ljbffr