Installation Manager

Job Description

Job Description

Are you ready to help build success?
Step into a key leadership role with CRST as an Installation Manager supporting Whirlpool, one of the world’s premier home appliance brands. If you’re an experienced installation leader who excels at building strong client relationships, resolving challenges on the spot, and delivering outstanding service, we’d love to connect with you.

 

How you'll work :

• Location : Onsite – 195 King Mill Rd McDonough, GA 30253
• Schedule : Monday-Friday, 7:00 AM-4:00 PM, may vary depending on install schedule. Occasional Saturdays may be required.
• Compensation : This pay scale represents a good faith estimate of the salary/hourly wage range the company reasonably expects to pay upon hire for this position: $55,000-$65,000 per year. A final offer amount will depend on factors such as prior relevant experience, skills, and location.
• Benefits : Comprehensive package including medical, dental, and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off, holidays, and parental leave; plus additional voluntary benefits and employee discounts.

About the Role
As the Installation Manager, you’ll ensure every Whirlpool product installation meets the highest standards of safety, quality, and efficiency. In this role, you’ll spend time in the field reviewing work, auditing installation teams, and collaborating directly with clients to keep projects on track. This is a highly client‑facing position where you’ll build strong relationships, troubleshoot challenges in real time, and help deliver an exceptional service experience. Your leadership will be key in upholding CRST’s commitment to safety, quality, and dependable service for our Whirlpool partner.

What You’ll Do

• Inspect and verify installations to meet safety, manufacturer, and company standards
• Conduct workmanship and customer service audits; document and report findings
• Serve as the primary contact for site supervisors and clients on scheduling and readiness
• Provide coaching and feedback to installation teams based on audit results
• Participate in daily reporting, dock meetings, and operations calls
• Step in as backup support for Operations or Warehouse leadership when needed

What Great Looks Like

• Strong communicator who can build relationships with clients and teams
• Highly organized, detail-oriented, and comfortable balancing multiple priorities
• Resilient and adaptable in dynamic field environments
• Service-oriented with a commitment to customer satisfaction
• Able to solve problems and make decisions independently in the field

Qualifications
Required

• High school diploma or GED
• Field-based experience in inspections, audits, or operations support
• Strong communication and organizational skills
• Ability to lead through influence and coach others

Preferred

• A two-year degree or equivalent work experience with demonstrated success
• Experience in construction, installation, or logistics
• Familiarity with audit and compliance reporting processes

Why CRST?
For 70 years, CRST has been delivering promises and driving success through resilience, dedication, and talent. Partnering with Fortune 500 companies like Whirlpool, we set the standard in safety, service excellence, and operational performance. At CRST, you’ll find opportunities to grow, contribute, and make an impact in a company that values relationships and results.

The CRST Core Values : Safety at the Core of All We Do – Integrity in Every Decision and Action – Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities

Equal Opportunity Employer : CRST The Transportation Solution, Inc. is an equal opportunity employer. The Company prohibits unlawful discrimination against any applicant or employee based on race (including hair texture and protective hairstyles), color, religion, creed, religious practices, sex (including pregnancy, childbirth, breastfeeding, reproductive health decision-making, sexual orientation, gender identity, gender expression, and related conditions), national origin, ancestry, age, disability, genetic information, military status, veteran status, marital status, or any other status protected by applicable federal, state, or local law.

Let’s Build Something Great
Apply today and help lead one of CRST’s Whirlpool locations. Your opportunity to deliver exceptional service starts here.