Customer Data Engineer: Global Data Delivery & SQL Expert

The Customer Data Engineer is an exciting role within the Data Services team at Lloyd’s List Intelligence, the global leaders in geospatial Big Data vessel tracking and analysis of more than 400,000 ships. This role will be part of a team that is responsible for delivering tailored data sets to customers as well as driving continual enhancements to our data quality to improve our customer experience and support revenue growth. This position presents an exciting opportunity for a results-driven individual with a strong understanding of complex data structures and database manipulation and willing to learn more about commercial decision-making and gain a deeper understanding of customer-led product development. Maritime knowledge would be a distinct advantage but much more important is a passion for large scale data management, data delivery and a desire to exceed customer expectations. This is a full-time permanent role reporting to the Data Services Manager. Key Responsibilities Ensure incoming data requests are properly evaluated, prepared, and delivered in a timely and accurate fashion. Produce and validate data sets using complex SQL based on technical specifications using multiple databases and warehouses. Support pre-sales and sales colleagues by providing tailored data sets and technical support to fit customer needs. Providing post-sales support to customers. Explore ways to improve our data delivery processes, data cleaning and data quality. Maintain SLAs to ensure data sets for customers are generated, tested and delivered in a timely manner. What we are looking for Minimum 2 years’ experience working with relational databases with demonstrable knowledge of but not limited to: Writing complex SQL queries which include the use of joins, CTEs & window functions. Query optimization and performance tuning Creating ETL pipelines that interact with a relational database. Comfortable working with data sets in excess of 1 billion rows. Minimum 2 years’ experience working with at least one major RDBMS such as PostgreSQL, MySQL, Oracle etc. Minimum 1 years’ experience working with a data warehouse such as Snowflake, Databricks, Redshift etc. Demonstratable experience of working with REST APIs for both retrieving and delivering data. Confident and well-presented individual who would be comfortable speaking with customers in-person, via email and telephone. Key attention to detail and strong analytic and problem-solving skills. Strong written and verbal English communication skills. Ability to use own initiative to troubleshoot problems and find solutions. Comfortable collaborating with team members across US, EMEA, APAC. Domain knowledge or experience working within the maritime or an adjacent industry. Practical use of AWS Experience working in a startup or PE/Scale-Up A degree in any discipline Our Promise to You – Benefits 25 Days Holiday rising to 27 after 2 years’ service and a day off for your birthday Work anywhere policy (up to 4 weeks per year, subject to approval) Life Assurance for 4 x Salary Company pension scheme: employee contribution of 5% basic salary, matched by an employer contribution of 5% Up to 4 Days Paid Volunteering Healthy Lifestyle Subsidy up to £250 Enhanced Family Leave (Maternity, Paternity, Shared Parental Leave) Flexible benefits including Private Healthcare Plan and Dental Insurance We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. We are proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, colour, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law. #J-18808-Ljbffr Lloyd's List Intelligence