Test and Code Compliance Coordinator

Job Overview We are looking for a Test & Code Compliance Coordinator for KONE Americas to support our branches in Trumbull, CT, Albany, Rochester, and Syracuse, NY. The role will be 100% in office during training and will transition to a hybrid schedule at the nearest branch. Responsibilities Manage local and district processes for scheduling and interface with Service/Repair Supervisors, customers, 3rd‑party inspection companies, and local regulatory bodies to schedule testing and inspections. Schedule and coordinate with Service/Repair Supervisors and Repair Operations Specialists for planned repairs to support efficient technician and crew schedules. Work with Branch Staff on expectations, processes, and information required to support Testing and Code Compliance processes. For branches not on ATI Tender Creation, create billable tenders for testing and inspections for customers, follow up to obtain approval, create Billable Service Orders, and requisition parts. Lead, coordinate, and maintain accuracy of the Automatic Test and Inspection Database (ATI), SAP contractual testing requirements, and report weekly to the General Manager, Service and Solutions. Track, manage permits, and communicate completed inspections to government agencies and customers. Adapt to and implement changes resulting from tracking and monitoring local regulatory directives, violations, and Authority Having Jurisdiction (AHJ) code compliance. Manage invoice disputes on billable testing and inspections. Qualifications At least 2+ years of progressive and successful customer service experience. High School education or equivalent. Proficient in MS Word and Excel. Well organized. Benefits Competitive salary Opportunities to learn and grow 401K Employer Match 401k Employer Non‑elective Contribution Well‑being Program Medical, Prescription, Dental and Vision Insurance Digital Health Solutions & Telehealth Health Savings Account (HSA) Flexible Spending Accounts (FSAs) Employee Family Assistance Program (EFAP) Family & Medical Leave Parental Leave Leave to Care for a Domestic Partner Paid Time Off & Holidays Company Paid Life and AD&D Insurance Supplemental Life and AD&D Insurance Company Paid Short‑term and Long‑term Disability Buy‑Up Long‑term Disability Critical Illness Insurance Hospital Indemnity & Accident Insurance Identity Theft Protection Legal Insurance KONE Credit Union Tuition Reimbursement Earnings The hiring range for this role in the Trumbull, CT location is $63,000.00 – $82,740.00. For Albany, Rochester, and Syracuse, NY area the range is $54,800.00 – $71,925.00. Compensation will depend on candidate’s qualifications, experience, certifications, and location. KONE Annual Bonus plan at 5% Target Incentive based on achievement of company goals and individual goals. KONE is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran, or any other characteristic protected under applicable federal, state, or local law. #J-18808-Ljbffr KONE, Inc