Senior Director Sales

Senior Director Sales

This senior leadership role is responsible for driving sustained sales growth across strategic digital market segments. You will lead, coach, and develop a high-performing sales organization while shaping short- and long-term commercial strategies. The role spans industries including technology, payments, retail and e-commerce, fintech, cryptocurrency, and merchant processing. You will build executive-level customer relationships and guide consultative sales strategies around complex risk, fraud, identity, credit, and compliance challenges. Success will depend on disciplined pipeline management, accurate forecasting, strategic account planning, and strong cross-functional collaboration. The environment is dynamic and customer-focused, requiring a leader who can adapt strategies as markets evolve and opportunities emerge. This is an opportunity to influence revenue growth while developing talented sales professionals and expanding strategic customer partnerships.

Accountabilities:

• Lead and manage a strategic sales team, establishing clear objectives and providing coaching, direction, and ongoing performance development.
• Meet or exceed monthly, quarterly, and annual sales revenue targets through effective planning, execution, and team leadership.
• Develop, maintain, and communicate strategic sales plans that support both short-term performance and long-term business growth.
• Manage the sales funnel and pipeline, maintain accurate revenue forecasts, and provide regular weekly and monthly updates to senior sales leadership.
• Build and maintain strategic relationships with customers and prospects to generate sustainable short- and long-term commercial opportunities.
• Develop account strategies and communicate key priorities, opportunities, and action plans to sales leadership on a consistent basis.
• Monitor developments across digital market segments and adapt sales strategies to changing customer needs, competitive conditions, and broader market dynamics.
• Collaborate with market planning, product, marketing, operations, and other internal partners to address customer needs and support sales execution.
• Lead appropriate internal escalations and coordinate cross-functional resources to resolve customer and sales-team issues.
• Identify and penetrate new accounts through consultative selling, relationship development, and a strong understanding of customer business challenges.
• Formulate and implement winning sales and marketing strategies that align solutions with customer requirements.
• Oversee hiring, onboarding, training, performance management, recognition, and development of sales team members in accordance with organizational policies and applicable requirements.
• Foster a high-performance culture focused on accountability, customer value, collaboration, and continuous professional development.
• Perform other duties as assigned.

Requirements:

• Bachelor's degree in Business Administration, Marketing, Sales Management, or a related discipline is preferred; equivalent professional experience may be considered.
• 7+ years of experience in sales management, with a demonstrated ability to lead teams and deliver sustained revenue growth.
• Extensive experience in one or more digital market segments such as technology, payments, retail/e-commerce, fintech, cryptocurrency, prepaid debit, or merchant processing is preferred.
• Thorough understanding of sales and marketing principles, practices, and methodologies, with the ability to apply them to complex customer environments.
• Proven success developing and executing strategic sales plans and translating business objectives into measurable team results.
• Demonstrated ability to penetrate new accounts, expand existing relationships, and develop high-value customer opportunities.
• Experience with face-to-face consultative selling and needs identification across multiple levels of an organization, including senior decision-makers.
• Strong pipeline management, forecasting, territory planning, and strategic account management capabilities.
• Excellent written, verbal, presentation, negotiation, and interpersonal communication skills.
• Strong leadership and coaching capabilities, including experience hiring, developing, motivating, and managing sales professionals.
• Ability to collaborate effectively with cross-functional teams and influence stakeholders across an organization.
• Strong commercial judgment, adaptability, analytical thinking, and the ability to respond effectively to evolving market conditions.

Benefits:

• U.S. National Base Pay Range: $144,200–$267,900 annually, with geographic differentials applying in certain locations.
• Location-specific base ranges include up to $308,000 annually in New York City, with other ranges varying by state and local market.
• Sales compensation may include variable pay; the mix between base and variable compensation depends on the sales role and should be discussed with the recruiter.
• Comprehensive medical, dental, and vision coverage through a multi-carrier health benefits program.
• 401(k) retirement plan with employer match.
• Employee Share Purchase Plan.
• Wellness platform with incentives and Headspace subscription.
• Employee Assistance Program and paid time-off programs.
• Short- and long-term disability insurance.
• Life and accidental death insurance.
• Critical illness and hospital indemnity coverage.
• Family benefits, including bonding and family care leave, adoption, and surrogacy support.
• Health Savings, Health Care, Dependent Care, and Commuter Spending Accounts.
• Annual paid time off, plus up to two additional paid days to participate in Employee Resource Groups and volunteer with a charity of choice.
• Remote work arrangement with nationwide U.S. coverage.
• Opportunities to lead strategic sales initiatives across diverse and rapidly evolving digital markets.