Payroll Service Delivery Analyst

Job Title: Payroll Service Delivery Analyst

Location: San Antonio, TX

Type: Contract

Contractor Work Model: Hybrid – onsite and remote

Responsibilities

• Managing end-to-end payroll processing for employees

• Understand all aspects of payroll in regard to payroll laws and regulations

• Manage workflow to ensure all payroll transactions are processed timely and accurately

• Provide excellent customer service to employees in the areas of compensation, taxes, how to clock in/out, and how to request time off in a timely manner

• Supporting management to improve Payroll processes

• Educate teammates on payroll and timekeeping, policy, processes, and practices to ensure effective execution

• Perform daily payroll operations

• Perform updates to payroll-related data and manage overall payroll workflow

• Ensure timely processing of all new hires, promotions, and terminations

• Analyze and audit payroll data for accuracy of posting, including intercompany transactions

• Prepare journal entries related to payroll and benefits and record timely and accurately

• Execute time and attendance processing and interface with payroll applications

• Calculation and distribution of reports

• Process garnishment payments

• Complete employment verifications and unemployment insurance information requests

• Process 940/941 tax forms (US) and P45/60 tax forms (UK)

• Process accurate and timely year end reporting (W-2, W-2c, P60)

• Develop ad hoc financial and operational reporting as needed

• Other assigned duties

Requirements

• 3-5 years experience as a Payroll Processor or similar role

• Solid understanding of accounting fundamentals, best payroll practices and demonstrated ability utilizing systems, tools, and procedures to accomplish the job

• Strong Knowledge of U.S. federal, state regulations

• Detail-oriented

• Able to deal with difficult, sensitive, and confidential information

• Ability to manage a high volume of work under tight service delivery deadlines

• Excellent customer service skills

• Strong interpersonal (verbal and written) communication skills

• Strong organizational, time management, and prioritization abilities

• Strong PC knowledge including proficiency in Excel

• Team player yet a self-starter and self-motivated individual; assertive in maintaining confidentiality

Desired Skills

• Associates degree in accounting, Fundamental Payroll Certification (FPC), or Certified Payroll Professional (CPP)

• Working knowledge of ADP Workforce Now Payroll and Time & Attendance desired but not required

• Working knowledge of ADP iHCM, UK employment and tax law

• Experience working with military personnel, especially overseas

• Human Resources knowledge in Recruiting, Benefits, Employee Relations desired but not required

Ref: #851-Rockville-S1

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.