Remote KPI & Quality Performance Specialist

Working Solutions

Remote job

Working Solutions is seeking a Quality Analyst to monitor and enhance agent performance across client programs. You will analyze data, identify trends, and drive process improvements to meet KPIs while supporting strong agent engagement and quality interactions. This role enables fully remote work across the United States. Ideal candidates have extensive contact center experience and proven data analysis skills, with the ability to present insights clearly to stakeholders and clients. #J-18808-Ljbffr Working Solutions

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Vacancy posted 3 days ago

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