Host

Job Description Summary The Host at Loch Lloyd Country Club is responsible for providing members and guests with a consistently exceptional experience through professional service, product knowledge, and attentive hospitality. Hosts are expected to uphold the club’s standards in appearance, attendance, service execution, and position responsibilities. Essential Functions Work collaboratively with the Food & Beverage Team to ensure member and associate satisfaction. Greet all members in a warm, sincere and helpful manner. Interact with Members and staff in a cordial, efficient and professional manner. Learn, recognize, and accurately identify members, their member numbers, and guests. Provide prompt, professional, and attentive service. Maintain cleanliness and organization of all front‑of‑house and applicable back‑of‑house areas. Clear and set tables. Prepare to‑go orders. Complete all opening, closing, and transition checklists on time. Perform additional duties as assigned. Maintain a polished, professional appearance at all times. Adhere to all appearance standards, including posture and presentation. Follow proper communication channels and adhere to schedule. Arrive on time and fully prepared for all scheduled shifts. Demonstrate complete knowledge of offerings; knowledge of beer, wine, spirits and cocktail offerings. Familiarity with daily and weekly specials and all featured items. Demonstrate and follow service guidelines and upselling techniques to maximize revenue and experience. Communicate with service staff throughout the shift to understand and anticipate room seating, timing, availability, requests and alike. Understand and anticipate demand using seasonality, weather, demand, events, and golf tee‑sheet timing. Consistently check scheduling platforms and communicate on proper channels as directed by management. Always represent Loch Lloyd Country Club with professionalism and member confidentiality. Operate efficiently through our dining reservation system and keep accurate details. Follow safety and sanitation rules and practices. Personal Attributes Strong organizational and communication skills. Friendly, welcoming demeanor. Ability to work independently as guided and as part of a team. High standards of integrity, honesty, and professionalism. Commitment to maintaining positive member and associate relationships. Maintain a neat and professional appearance that reflects the standards of our organization. Skills & Experience Prior hospitality or service experience highly preferred. Knowledge of food and beverage service. Basic mathematical and cash‑handling skills. Memorization of menu items and table numbers. Physical Abilities The physical demands described here represent those that must be met by an associate to successfully perform the essential functions of this position. Must be 17 years of age or older. Required to stand and walk for entire shift, as well as remain stationary for long periods of time. No leaning or sitting. Use hands to finger, hand or feel objects, tools or controls. Frequent stooping, bending, pulling and pushing. Reach with hands and arms. Required to walk, talk and hear consistently. Ability to occasionally lift, carry and/or drag up to 50 pounds if necessary. Specific vision abilities required: able to distinguish the nature of objects by using the eye. Ability to work non‑traditional hours, including evenings, weekends and holidays as directed by club management. #J-18808-Ljbffr