Human Resources Operations and Benefits Specialist

Position Summary Spencer Stuart is seeking a Human Resources Operations and Benefits Specialist to support day‑to‑day HR operations, providing operational support across key HR processes, including Benefits, Employee Relations, and Mobility/Immigration. The role partners with the HR Operations & Benefits Manager, HR Manager, Talent Partners, Compensation & Benefits Team, and external vendors to ensure a positive employee experience and compliance with U.S. employment regulations and benefit compliance. Key Responsibilities HR Operations & Compliance Respond to employee inquiries regarding HR policies, procedures, and programs, escalating issues as appropriate. Assist with compliance initiatives and cyclical processes such as audits and compliance reporting. Support the HR Operations & Benefits Manager with annual updates of HR policy and procedure documents and employee handbooks. Ensure all U.S. offices have current physical and virtual Labor Law Posters. Maintain CPR and AED certifications for the company every two years or as required by law. Employee Relations Act as the first point of contact for employee relations complaints, concerns, and inquiries. Assess severity, risk level, and urgency of cases. Conduct impartial investigations into complaints, interviewing employees, managers, and witnesses. Analyze findings and determine conclusions and next steps based on facts and company policy. U.S. Immigration & Visa Support Support the HR Operations & Benefits Manager with U.S. immigration and visa case administration (H‑1B, TN, OPT, STEM OPT). Track visa expiration dates, work authorization documents, and compliance‑related deadlines. Review formal documents for visa filing to ensure accuracy and confidentiality. Benefits Administration Assist with administration of employee benefit programs, including medical, dental, and vision. Support open enrollment activities, benefits communications, and employee life‑event changes. Coordinate with benefits vendors and assist with monthly invoice review and reconciliation. Answer routine employee questions related to benefit plan eligibility, coverage, and enrollment. Maintain the firm’s COBRA process, sending notices and enrolling members as required. Recruitment & Onboarding Support the Talent Acquisition team with recruiting activities, job postings, and offer letter preparation in Workday. Participate in Workday testing and process improvements. Support onboarding and offboarding processes, including I‑9 documentation and background checks. HR Systems & Reporting Optimize Workday platforms and other HR technologies, testing changes before go‑live. Reorganize Workday dashboards and the HR Company intranet page to keep documentation up to date. Ideal Experience Basic Qualifications Bachelor’s degree in Human Resources, Business Administration, Organizational Psychology, or related field. 3‑5 years of experience in Human Resources. Experience working with employee benefit plans and benefits administration processes. At least one year of experience with Employee Relations cases; ideally leading investigations. Familiarity with U.S. employment laws and compliance requirements. Proficiency with Microsoft Office Suite. Excellent verbal and written communication, interpersonal, customer service, and organizational skills. Professional maturity to handle confidential information. Fluent in English (written and spoken). Preferred Qualifications Experience supporting U.S. immigration and visa cases (administrative or coordination support). Previous experience using Workday (HRIS). Additional language skills outside of English. Salary and Benefits The base compensation for this position is $70,000–$75,000 per year, dependent on skills, experience, and qualifications. The position is eligible for the annual discretionary bonus program. Benefits package includes: Retirement savings plan with discretionary profit‑sharing contribution and employer match. PTO (minimum 15 days per year, increases with tenure), paid sick time (10 days), company holidays (12 days), and paid leaves of absence. Comprehensive health benefits: medical, dental, vision insurance, and healthcare flexible spending account. Life insurance, short‑term and long‑term disability insurance. Wellness benefits: employee assistance program, virtual mental health program, mindfulness program. Voluntary benefit options: supplemental life insurance, identity theft protection, whole‑life insurance with long‑term care and critical illness coverage. Equal Employment Opportunity Spencer Stuart is a proud equal opportunity and affirmative action employer. We are committed to non‑discrimination without regard to actual or perceived race, ethnicity, creed, color, religion, gender (including pregnancy, childbirth or related medical conditions), national origin, immigration status, ancestry, age, marital status, protected veteran status, physical or mental disability, medical condition, genetic information, sexual orientation, gender identity, or any basis prohibited under applicable federal, state or local law. #J-18808-Ljbffr Spencer Stuart