PAYMENT POSTING SPECIALIST

Who You'll Join:

At Santiam Hospital & Clinics , we believe exceptional patient care starts with a supportive and inclusive work environment. We empower every team member by providing access to advanced medical technology and continuous professional development. Join our collaborative culture, where your contributions are valued and your growth is encouraged.

We are currently seeking a Payment Posting Specialist who will bring their healthcare billing expertise to Santiam Hospital & Clinics . In this role, you'll support the timely posting and reconciliation of patient and payor payments, contribute to resolving variances, and help maintain the integrity of the revenue cycle. Your attention to detail and follow-through will directly support financial performance and the overall patient experience.

We're looking for a dependable, detail-oriented professional who takes pride in delivering high-quality work, meets productivity goals, and is motivated to make a meaningful impact in support of exceptional care for our community

Take the next step in your healthcare career - apply today and bring your expertise to Santiam Hospital & Clinics , recently honored as 2025's Best Hospital in the Willamette Valley!

What You'll Do:

• This is a full-time, hybrid position scheduled from Monday - Friday, 8:00 AM - 4:30 PM.
• Through collaboration with applicable Finance Department and Revenue and Reimbursement Department staff members, perform functions that relate to payment posting.
• Upload records that document healthcare payor payment of Hospital patient healthcare claims (i.e. "Electronic Remittance Advices" or "835 files") to Hospital health information management system (HIMS) and process such records.
• As indicated, retrieve applicable 835 files from clearinghouse and remittance files from payor websites and post corresponding deposits to applicable Hospital bank accounts.
• Accurately document in HIMS pertinent 835 file data about payment, denial, copayment, coinsurance, and deductible amounts
• Promptly post in applicable accounts patient and payor payments that are received via mail.
• Attend to payment posting error work queue tasks (e.g. those that relate to remittance or undistributed funds).
• Investigate and resolve payment discrepancies, unidentified payments, and posting errors.
• Process refunds and credit balances in accord with Hospital guidelines.
• Maintain Revenue and Reimbursement Department standards of accuracy and productivity.
• Collaborate with Finance staff members to ensure that deposits to applicable accounts are correctly deposited, accurately reconciled, and suitably documented.
• Analyze applicable bank accounts statements to ensure that daily deposits are properly credited and unanticipated deposits are identified, so that corresponding 835 files may be more readily retrieved.
• Notify Hospital Billing Manager about unfavorable payor trends and other potential concerns.
• Perform other duties assigned by Manager or Revenue and Reimbursement Executive Director.

What You'll Need:

• Knowledge of principles that relate to medical billing and payment posting.

• Aptitude in verbal and written communication

• Possession of United States proof of citizenship or right to work in the United States

• Possession of a driver's license or analogous identification

• Willingness to participate in Hospital orientation and educational in-service

Benefits for Eligible Positions:

• Medical, Vision and Dental Insurance
• PTO and holiday pay
• Employee Referral Program
• 401(k) Retirement
• Life Insurance
• Long Term Disability
• Employee Discounts
• Bilingual Pay Differential for eligible positions
• Public Service Loan Forgiveness for eligible positions
• Tuition Assistance for eligible positions

Why Santiam Hospital?

At Santiam Hospital & Clinics, we pride ourselves on fostering a supportive and inclusive work environment where every team member is valued and empowered to make a difference. Our commitment to excellence in patient care is matched by our dedication to employee growth and well-being. As part of our team, you'll have access to cutting-edge medical technology, ongoing professional development opportunities, and a collaborative culture that encourages innovation and teamwork. Join us at Santiam Hospital & Clinics, where your skills and compassion will be appreciated, and together, we can make a positive impact on the health and lives of our community.

With 12 clinics offering 8 specialties, you'll be part of a diverse and dynamic healthcare community. We're proud to have been named the 2025 Best Place to Have a Baby, Best Hospital as well as receiving accolades for our Surgery Center, Medical Facility and Women's Clinic, reflecting our unwavering commitment to providing exceptional care for our patients.

Santiam Hospital & Clinics is a drug-free workplace in accordance with the Drug-Free Workplace Act of 1988 and an EEO Affirmative Action Race/Sex/Sexual Orientation/Gender Identity/National Origin/Veteran/Disability Employer.

All communication will exclusively originate from an @santiamhospital.org email address. For your security, please do not respond to messages from any other email domain.