Financial Services Representative

Location: Main – Springdale, AR 72764. Position Type: Full Time. Shift: Monday – Friday; Rotating Saturday. Summary Accurately and efficiently process and record routine transactions for bank customers including cashing checks, accepting deposits and withdrawals, processing loan payments and money transfers. Promote and advise on the Bank’s products and services. Duties Responsible for comprehensive, prompt and efficient handling of customer transactions resulting in excellent customer service. Provide efficient and courteous customer service, cross‑sell products and services to generate new business. Answer inquiries regarding checking and savings accounts and other bank related products. Ensure compliance with all internal controls and established policies and procedures. Count and balance cash drawers. Review and balance work prior to sending transactions. Run ATM, mail, and night‑drop deposits and may perform the duties associated with the maintenance and balancing/processing of ATM transactions. Complete all appropriate logs. Complete CTRs and SARs when required. Set up on‑line banking for personal and business accounts. Close checking and savings accounts per customer requests and file signature cards for closed accounts. Manage correspondence regarding new accounts in a timely manner. Open all types of retail deposit accounts to include checking, savings, CDs, IRAs, etc., following new account policy and procedures. Promote and refer United Bank products and services and further establish business relationships when possible. Represent United Bank in a positive and professional manner. Perform other duties as assigned. Qualifications – Skills, Knowledge, Abilities Work well in a fast paced, deadline driven environment. Ability to multi‑task. Show strong initiative. Strong organizational skills. Interpersonal skills to communicate with customers, vendors, and colleagues in a courteous and professional manner at all times. Strong desire to work in a team environment and support the Bank with a positive attitude. Foster a culture consistent with our core values of Do the Right Thing, Respect, Positivity, Innovation, Teamwork and Accountability. Education High school diploma or equivalent. Experience One year of cash handling experience. One year of customer service experience. Banking experience preferred. Physical Demands and Work Environment The position requires sitting at a desk/workstation and utilizing a computer and telephone for prolonged periods of time, good eye/hand coordination, verbal and written conversation with others, walking, standing, lifting/carrying (up to 20 lbs). Vision abilities required include close vision. Work will be performed in an office environment. The noise level in the work environment is usually low to moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. #J-18808-Ljbffr United Bank NWA